Impact of migrating tenant to CRM RRS feed

  • Question

  • Hello..

    Our company is planning to migrate from current company tenant to parent company tenant..

    initial tenant:  abc.onmicrosoft.com  to parent tenant:  xyz.onmicrosoft.com

    The current users are still the same person, but will be in new tenant

    What are the impacts on the existing entities in the CRM ?

    For example an entity's Owner. Should I create a migration script to update the entity's owner GUID ?

    What should I do in term of migration script in order to ensure that users don't lose records ?

    I have received 2 answers:

       - First, we don't need to do anything once a ticket is created in CRM support since they will ensure everything is migrated..

       - Second,  we still have to create to update the entity's owner GUID to new one after migration

    Which one is correct ?

    Thank you for the answer..


    Friday, October 14, 2016 8:08 PM