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Rollup or Service Pack? RRS feed

  • Question

  • Hi,

    We have a user with an issue in their CRM 2013 Outlook Client.

    They have rollup 1 and 2 installed on their machines, but we have been instructed by Microsoft Support to install Service Pack 1.

    Now i'm a bit confused because i've never seen service pack 1 available in our wsus.  A quick google indicates that it is available but the version numbers are of a lower version to rollup 2.  If i search for the KB number in the Microsoft Update Catalog it isn't available.

    Update Rollup 1 Microsoft Dynamics CRM 2013 for Microsoft Office Outlook06.00.0002.0046

    Can someone please explain why service pack 1 is being asked to install when it is an older version to rollup 2.

    Many thanks

    Friday, July 4, 2014 2:02 PM

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