Thank you for visiting the Windows Genuine Advantage (WGA) program forum. In an effort to focus more attention on your particular situation, I am going to split your post into a new thread. Splitting threads are done to mitigate confusion caused by more than one posting about similar topics, allowing us to focus on each customer individually. You can also re-post your question in a new thread of your own. Use the following link:
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25
Next can you please run the MGA Diagnostic Tool and provide us with the results? Detailed instructions for running the MGA Diagnostic Tool are located in the Announcements entitled, “Please Run MGA Diagnostic Before Posting”
Thank you for visiting the WGA program forum.
Stephen
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
