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The caller was not authenticated by the service in crm 2011 while connecting through plugin tool RRS feed

  • Question

  • Hi,

    I am getting the error 'The caller was not authenticated by the service' while connecting from plugin registeration tool in crm 2011.This issue is occuring intermittently.That means if i start now connecting to that plugin tool for a paricular server,It will not connect.Later 10 times if i keep on connecting then it will connect.Can anyone please help me

    error

    Wednesday, February 4, 2015 10:18 AM

All replies

  • Hi,

    I am getting the error 'The caller was not authenticated by the service' while connecting from plugin registeration tool in crm 2011.This issue is occuring intermittently.That means if i start now connecting to that plugin tool for a paricular server,It will not connect.Later 10 times if i keep on connecting then it will connect.Can anyone please help me

    error

    Wednesday, February 4, 2015 7:26 AM
  • Hi,

    it looks like a DNS problem.
    One of your DNS server (or your local DNS cache) may contain an old record of this server with another IP.

    Try to add on your local host a record with the target server name + ip

    Mathieu

    Wednesday, February 4, 2015 9:51 AM
  • How to add that mathieu can u plz tell me i dont have idea on that
    Thursday, February 5, 2015 10:32 AM