I recently got my computer back after it pretty much died. When I got it back, it was like brand new (meaning there was nothing on there except when comes on it when you buy a computer with vista). I recieved this laptop as a present a year ago, along with Windows Live OneCare. I obviously made a windows live id, but now I don't remember which ID I used for this computer, and whenever I log on so that I can subscribe to WLOC, there is nothing associated with the only account I can remember.
I have the physical box for the WLOC, but I can't find any way to activate my one care. Will I end up having to buy a whole new product key?
If any of this is confusing, just let me know, it's late and I'm really confused about this whole situation! haha.
If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.
Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.