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Not running genuine windows RRS feed

  • Question

  • This just started about a month ago, I haven't installed anything that I can think that would do this, I have tried a restore point to when it wasn't happening, but it still continues, I have tried calling Microsoft and I just get the run around. I have tried the Intel Rapid Storage Drivers update to no avail. Can someone help me?


    MXDiag


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D7699690-5408-48CE-8ACE-614D6888E9DE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x800b0100]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D7699690-5408-48CE-8ACE-614D6888E9DE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1160646908-2955508742-3993255034</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>G74Sx</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>G74Sx.203</Version><SMBIOSVersion major="2" minor="6"/><Date>20110923000000.000000+000</Date></BIOS><HWID>656F3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 090566506106531855793092617610638076481391357780429346
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 10/25/2012 10:55:02 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000002000
    Event Time Stamp: 10:25:2012 10:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAln32onSa7iP4giKNpHsCGDws+HPxQgbiLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        Notebook
      FACP            _ASUS_        Notebook
      DBGP            _ASUS_        Notebook
      HPET            _ASUS_        Notebook
      MCFG            _ASUS_        Notebook
      ECDT            _ASUS_        Notebook
      SLIC            _ASUS_        Notebook
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      ASF!            INTEL          HCG


    Thursday, October 25, 2012 2:55 PM

Answers

  • Hmm - you had some serious problems there. Luckily, it looks as if your drive is physically OK.

    I would therefore suggest a repair install as your best way forward - back up your data to external media first, just in case things go wrong.

    Read the instructions (and warnings!) in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html

    - and they should help you get through it (it's not as difficult as it looks!)

     

    Always ask questions first if you're unsure - either here, or in sevenforums.

     

    Good luck with it!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Archangel8807 Sunday, October 28, 2012 12:51 AM
    Saturday, October 27, 2012 4:18 PM
    Moderator
  • I got the ISO, it didn't work, same problems. I just got done doing a full reformat and so far everything is as it should be. No stupid "You're not running genuine windows" pop-ups. I set a system restore point and hopefully I won't run into this problem. Thank you for all of your help.
    • Marked as answer by Archangel8807 Sunday, October 28, 2012 12:51 AM
    Sunday, October 28, 2012 12:51 AM

All replies

  • Also to update this, SLUI.exe does not run at all, not even from elevated CMD, and while looking thru my MXDiag, I noticed that the last couple digits from my activation key DO NOT match the key on the sticker from my computer.
    Thursday, October 25, 2012 3:02 PM
  • It is not supposed to match the sticker.  The COA sticker product key is an emergency key for when the factory embedded key fails.  What you are seeing in the report is the embedded key.  When the embedded key is in use the license type is OEM SLP.

    All Asus computers running Windows 7 Home Premium have the same exact embedded key.  Since the embedded key is not a unique key the Microsoft activation servers will not accept it and so will not activate your Windows with that key.  You cannot use the embedded key to activate Window manually.  The embedded key self-activates by reading the SLIC table in the BIOS.  That is why your computer has not asked you to activate Windows.  It does not need to activate online. 

    Since the COA key is unique the activation servers will accept it.  That is why it is the "emergency" key.  When the COA key is in use the license type changes from OEM SLP to COA SLP in the report.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.


    Thursday, October 25, 2012 10:24 PM
    Answerer
  • Alright, so how do I fix the issue of the Non Genuine Windows Error from popping up? Is there something I can do?
    Friday, October 26, 2012 3:05 AM
  • Your problem is a file mismatch with sppcomapi.dll

     

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The CHKDSK will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) -

     

    then run the SFC.

     

     SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Copy the CBS.log file created to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 26, 2012 10:44 AM
    Moderator
  • This is the SFC and all of the non-repairable files. I do see a lot of sppcomapi.dll

    https://skydrive.live.com/?#cid=C49FFBFDF691AFEC&id=C49FFBFDF691AFEC!171


    And the latest MXDiag

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D7699690-5408-48CE-8ACE-614D6888E9DE}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x800b0100]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D7699690-5408-48CE-8ACE-614D6888E9DE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1160646908-2955508742-3993255034</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>G74Sx</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>G74Sx.203</Version><SMBIOSVersion major="2" minor="6"/><Date>20110923000000.000000+000</Date></BIOS><HWID>656F3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7601.0000-3002012
    Installation ID: 090566506106531855793092617610638076481391357780429346
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 10/26/2012 3:00:25 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000002000
    Event Time Stamp: 10:25:2012 10:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAln32onSa7iP4giKNpHsCGDws+HPxQgbiLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        Notebook
      FACP            _ASUS_        Notebook
      DBGP            _ASUS_        Notebook
      HPET            _ASUS_        Notebook
      MCFG            _ASUS_        Notebook
      ECDT            _ASUS_        Notebook
      SLIC            _ASUS_        Notebook
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      ASF!            INTEL          HCG

    Friday, October 26, 2012 7:03 PM
  • I don't seem to be able to see your file - probably either because you didn't put it in your Public folder, and/or you didn't give public access rights to it.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 26, 2012 8:03 PM
    Moderator
  • Apologies, it is now in the public folder.

    https://skydrive.live.com/#cid=C49FFBFDF691AFEC

    If that doesn't work, I am not sure how to give you rights to access it, and if all else fails I will just copy what is there into this thread.

    Friday, October 26, 2012 9:37 PM
  • No need - that got through :)

    The imprtant stuff is the last 68 lines - each of which defines a corrupted or missing file - one of which is a manifest file which may when repaired increase the number of found errors.

    This is really beyond a manual fix - and I doubt that CheckSUR will be able to help much, but it may be worth a try, before moving on to a repair install.

    Please run the
    CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need to look in the details for Method 2)

     

    Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post
    a link in your reply.

     

    The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 26, 2012 10:37 PM
    Moderator
  • What exactly causes problems like this to occur?
    Friday, October 26, 2012 11:01 PM
  • https://skydrive.live.com/#cid=C49FFBFDF691AFEC

    There is the CheckSUR log, it looks like all of them were fixed save for one.

    Friday, October 26, 2012 11:12 PM
  • CheckSUR only looks at a slection of files - it appears to have found and fixed 11 of the errors at least.

    We need to replace the manifest file that it couldn't fix - but there's not much point if we're still going to be left with a large number of problems.

    Let's see what SFC has to say for itself now.

    Do another SFC /SCANNOW, and post the report (I'll be in bed by then).

    As to what causes this type of thing, there are a number of possible reasons, among them:

    1) malware

    2) overzealous cleanup programs

    3) Registry Cleaners

    4) user error

    5) physical damage to the hard drive.

    The only ones likely to have secondary symptoms are malware and physical damage to the hard drive.

    Assuming you've had no malware problems, have a look in the Event Viewer Application logs for Events from the Wininit source - the latest one should be your CHKDSK result. If there are ANY 'bad sectors' in the report, it could well mean that your hard disk is beginning to fail, and you should back up to external media and plan on replacing the drive.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 26, 2012 11:28 PM
    Moderator
  • Health check failure:
     hr = 0x8004FE22, HealthStatus: 0x0000000000002000

    What is a health check failure? If my HDD is going I am going to be upset as this laptop is not even six months old.

    Friday, October 26, 2012 11:43 PM
  • https://skydrive.live.com/#cid=C49FFBFDF691AFEC

    There is the updated CBS.log  Still looks like there is a lot of errors, so you're thinking I will have to do a fresh install?

    Friday, October 26, 2012 11:47 PM
  • Health check failure:
    hr = 0x8004FE22, HealthStatus: 0x0000000000002000

    The 0x8004FE22 error indicates that the system attempted a self-repair operation which failed.

    The 0x0000000000002000 indicates the point or type of failure - unforunately, MS hasn't published what these codes mean :(

    There are still a large number of files affected - the number of lines relating in this report is almost 130!

    I would recommend backing up your data to external media, and posting the CHKDSK results as seen above- then preparing for at least a repair install.

    Have you checked for malware?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, October 27, 2012 8:31 AM
    Moderator
  • Yeah, I did an entire sweep of my computer using Kaspersky. There was also nothing in the even viewer about malware. Most of the critical errors were from a power kernel error, most of which were BSOD.
    Saturday, October 27, 2012 3:13 PM
  • Did you find the Wininit CHKDSK log? what did it have to say about bad sectors?


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, October 27, 2012 3:20 PM
    Moderator
  • Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    A disk check has been scheduled.
    Windows will now check the disk.                         

    CHKDSK is verifying files (stage 1 of 5)...
    Cleaning up instance tags for file 0x8d.
      204544 file records processed.                                          File verification completed.
      2059 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              60 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
      274354 index entries processed.                                         Index verification completed.
      0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
      204544 file SDs/SIDs processed.                                         Cleaning up 260 unused index entries from index $SII of file 0x9.
    Cleaning up 260 unused index entries from index $SDH of file 0x9.
    Cleaning up 260 unused security descriptors.
    Security descriptor verification completed.
      34906 data files processed.                                            CHKDSK is verifying Usn Journal...
      33590056 USN bytes processed.                                             Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    Windows replaced bad clusters in file 26863
    of name \PROGRA~3\MICROS~1\Windows\WER\REPORT~2\APPHAN~1\WER6F5~1.HDM.
    Windows replaced bad clusters in file 168396
    of name \Users\Ray\AppData\Local\MICROS~1\Windows\WER\REPORT~1\APD347~1.EXE\Report.wer.
      204528 files processed.                                                 File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      100122918 free clusters processed.                                         Free space verification is complete.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.

     950546135 KB total disk space.
     549622356 KB in 152269 files.
         99072 KB in 34907 indexes.
             0 KB in bad sectors.
        333031 KB in use by the system.
         65536 KB occupied by the log file.
     400491676 KB available on disk.

          4096 bytes in each allocation unit.
     237636533 total allocation units on disk.
     100122919 allocation units available on disk.

    Internal Info:
    00 1f 03 00 33 db 02 00 0d 46 05 00 00 00 00 00  ....3....F......
    e1 08 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    There were no bad sectors according to the event viewer.

    Saturday, October 27, 2012 4:11 PM
  • Hmm - you had some serious problems there. Luckily, it looks as if your drive is physically OK.

    I would therefore suggest a repair install as your best way forward - back up your data to external media first, just in case things go wrong.

    Read the instructions (and warnings!) in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html

    - and they should help you get through it (it's not as difficult as it looks!)

     

    Always ask questions first if you're unsure - either here, or in sevenforums.

     

    Good luck with it!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by Archangel8807 Sunday, October 28, 2012 12:51 AM
    Saturday, October 27, 2012 4:18 PM
    Moderator
  • Thanks for all of your help with everything. Since they no longer send the install disc with the computers now a days, I am going to just back up everything and do a clean re-install. I would like to do a repair install, but seeing as how you can't get a windows 7 disc without spending money, could always download illegally but that's not going to happen. Again, thanks for everything, and after the install, I will hop back on to let you know how it went.
    Saturday, October 27, 2012 6:09 PM
  • Please read the link t which I pointed - it tells you how to download the proper ISO file to create a DVD for the repair install.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, October 27, 2012 6:19 PM
    Moderator
  • I got the ISO, it didn't work, same problems. I just got done doing a full reformat and so far everything is as it should be. No stupid "You're not running genuine windows" pop-ups. I set a system restore point and hopefully I won't run into this problem. Thank you for all of your help.
    • Marked as answer by Archangel8807 Sunday, October 28, 2012 12:51 AM
    Sunday, October 28, 2012 12:51 AM
  • Ouch - at least you're OK now.

    Good luck.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, October 28, 2012 9:21 AM
    Moderator