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Urgent Help Need for Windows Live OneCare RRS feed

  • Question

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    Hi,

    Need Help as my Windows Live ONeCare had expired in May and I just uninstalled and then installed back for renewal. They have charge to my card but yet my Windows Live OneCare doesnt seems to ne working keep saying it needs RENEWAL still.

     

    Can someone help me?

     

    Thanks

    Tuesday, September 2, 2008 2:00 PM

Answers

  • Since you been billed already. You'll just have to follow the renewal prompt, Sign-in using your Live ID.

    To very which email or Live ID have your subscription, sign-in to https://billing.microsoft.com.

    Tuesday, September 2, 2008 2:04 PM

All replies

  • Since you been billed already. You'll just have to follow the renewal prompt, Sign-in using your Live ID.

    To very which email or Live ID have your subscription, sign-in to https://billing.microsoft.com.

    Tuesday, September 2, 2008 2:04 PM
  •  

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, September 2, 2008 5:33 PM
    Moderator