Can not backup RRS feed

  • Question

  • I connected a 500 gig external hard drive to use as a backup. When I configure the backup it lists the hard drive and I select it. It also appears in windows under the my computer icon. When I try to backup the computer Live OneCare says that the external drive is not connected.

    Tuesday, March 11, 2008 12:03 AM


  • Had you previously used backup with another drive or destination?

    Is it configured for Centralized Backup or for a single computer?

    How is the drive connected to the PC, what is the make/model of the drive and how is the drive formatted? Did the drive install any software when it was installed, perhaps other backup software?


    Try the following:

    Open OneCare

    Click Change Settings

    backup tab

    Click change settings in the lower left

    Make sure that the first screen for Centralized Backup has "No Centralized backup" selected

    Click your PC on the left.

    Uncheck the selection for "Turn on backup for this PC."

    Click Next and save the revised plan.


    Go back to the backup tab and click Change Settings in the lower left once again.

    Select your PC and click.

    Click Turn on backup

    Select the change location link and select the drive you want to use for backup

    Modify the schedule as desired for "When"

    Select the file types as desired for "What"

    Click next and save the revised plan with the new selection.



    Tuesday, March 11, 2008 2:00 AM