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    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0x80070426) / (N/A, hr = 0x80070426)
    Windows Product Key: *****-*****-QXFDJ-WCWVT-W8627
    Windows Product Key Hash: LfYK+OUuzdueYi7nlSJwMFtu0d8=
    Windows Product ID: 89572-OEM-7232347-87348
    Windows Product ID Type: 8
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {F9C024F4-98C6-4042-8D8B-E6B7E2C68C06}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80070426) / 0x0 / (N/A, hr = 0x80070426)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe
    File Mismatch: C:\Windows\system32\Slc.dll
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys
    File Mismatch: C:\Windows\system32\Slcext.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F9C024F4-98C6-4042-8D8B-E6B7E2C68C06}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W8627</PKey><PID>89572-OEM-7232347-87348</PID><PIDType>8</PIDType><SID>S-1-5-21-3274227008-1231010318-466019692</SID><SYSTEM/><BIOS/><HWID>E7973407018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 




    I keep receiving error code 0x80070426 and it says that a problem occured when windows tried to activate.What should I do I'm drawing closer to calling tech support for help
    Saturday, August 25, 2007 4:05 PM

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    Hello,


      It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with redused functality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\slui.exe" press enter and follow steps to Activate over the Phone.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Monday, September 17, 2007 9:23 PM