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  • Dear Microsoft Professional / Support,

    May I know that any documents or related website can let me know how to debug the shutdown process?

    As we have may machines experienced hold one shutdown, and we need to force restart the notebook. 

    I have enabled manual triggered memory dump, and I know how to use Debugger and I would like to find out the root cause. 

    Best Regards,

    Jackson

    Friday, April 27, 2018 6:38 AM

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