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OEM Windows Vista is Not Genuine RRS feed

  • Question

  • My Dad's Refurbed Dell decided it wasn't Genuine some time ago, but he never thought anything of it and has been hitting cancel.

    Any thoughts?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {B5129170-7CBA-44BA-8D6E-5567710BD461}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B5129170-7CBA-44BA-8D6E-5567710BD461}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1006038867-2437430374-464282197</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080627000000.000000+000</Date></BIOS><HWID>40333507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>96E4046D7D83ED4</Val><Hash>DKsrG9iv7ggWrNJt8QhQA1VPDk8=</Hash><Pid>81599-874-9636191-65394</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAnJ+aFpyFtsBszMCyCiVsPEaDJO0GpJT78vS6f6AscPSsVrIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08   
      FACP            DELL          M08   
      HPET            DELL          M08   
      BOOT            DELL          M08   
      MCFG            DELL          M08   
      SLIC            DELL          M08   
      OSFR            DELL          M08   
      SSDT            PmRef        Cpu0Cst
      SSDT            PmRef        Cpu0Cst

    Monday, June 14, 2010 4:29 AM

Answers

  • "lind0834" wrote in message news:e6a31ba1-24b5-4be3-8c85-5437297ccecd...

    My Dad's Refurbed Dell decided it wasn't Genuine some time ago, but he never thought anything of it and has been hitting cancel.

    Any thoughts?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    The bold line seems to be the source of your problem -
     
     <quote Darin - Forum Owner>
      It looks as if Vista's Licensing Store may be corrupt or the data it
      contains is messed up in some way. Try the below steps to recreate the
      Licensing Store and it data.
      
      1) Open an Internet Browser window.
      2) Type: %windir%\system32 into the browser address bar.
      3) Find the file CMD.exe
      4) Right-Click on CMD.exe and select 'Run as Administrator'
      5) Type: net stop slsvc (it may ask you if you are sure, select yes)
      6) Type: cd
      %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
      7) Type: rename tokens.dat tokens.bar
      8) Type: cd %windir%\system32
      9) Type: net start slsvc
      10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to
      complete, please be patient)
      11) Restart your computer twice.
      12) You may be required to enter the Product Key and/or Activate. (use the
      Product key found on the sticker on the side or bottom of the computer and
      Activate using the By Phone method)
      
      </quote>

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by lind0834 Monday, June 14, 2010 3:46 PM
    Monday, June 14, 2010 8:23 AM
    Moderator

All replies

  • "lind0834" wrote in message news:e6a31ba1-24b5-4be3-8c85-5437297ccecd...

    My Dad's Refurbed Dell decided it wasn't Genuine some time ago, but he never thought anything of it and has been hitting cancel.

    Any thoughts?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): 0xC004E017

    The bold line seems to be the source of your problem -
     
     <quote Darin - Forum Owner>
      It looks as if Vista's Licensing Store may be corrupt or the data it
      contains is messed up in some way. Try the below steps to recreate the
      Licensing Store and it data.
      
      1) Open an Internet Browser window.
      2) Type: %windir%\system32 into the browser address bar.
      3) Find the file CMD.exe
      4) Right-Click on CMD.exe and select 'Run as Administrator'
      5) Type: net stop slsvc (it may ask you if you are sure, select yes)
      6) Type: cd
      %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
      7) Type: rename tokens.dat tokens.bar
      8) Type: cd %windir%\system32
      9) Type: net start slsvc
      10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to
      complete, please be patient)
      11) Restart your computer twice.
      12) You may be required to enter the Product Key and/or Activate. (use the
      Product key found on the sticker on the side or bottom of the computer and
      Activate using the By Phone method)
      
      </quote>

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by lind0834 Monday, June 14, 2010 3:46 PM
    Monday, June 14, 2010 8:23 AM
    Moderator
  • Thanks.
    Monday, June 14, 2010 3:47 PM
  • "lind0834" wrote in message news:8c7950a8-1b08-44c2-bf2c-ca594623b8e0...
    Thanks.

    You're welcome! - does that mean it worked?
    <g>
    or does it just mean that you're going to try it?

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 14, 2010 6:53 PM
    Moderator