Help with Windows Live One Care RRS feed

  • Question

  • One of my Toshiba Satellite reconizes cd/dvd but not the other towards saving its backup file on my onecare 3 pc onecare circle protection subscription.Need help
    • Moved by JimR1Moderator Monday, January 11, 2010 3:04 PM (From:Windows Live OneCare Multi-PC Management)
    Sunday, January 10, 2010 8:34 PM


All replies

  • If you have configured centralized backup you cannot have a CD drive as the backup destination. If you have not configured backup as centralized backup try resetting the backup plan on the computer that does not recognize the CD drive. How to reset a backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917

    Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Monday, January 11, 2010 3:07 PM
  • Thanks very much Jim.Does centralized backup work by saving a onecare group backup files to a certain->>one of my pc harddrive,or a dvd?
    I found my problem tho from my question above,it was....Walmart in Stanford Kentucky evidently only sells dvd-r or always sold out of dvd-rw because twice there i was wanting and looking for dvd-rw.Since there wasn't any i purchased the dvd-r instead....BIG MISSTAKE cause Cd-r is the same as Dvd-r, of my opinion, nothing but junk..(money wasted)..I will ONLY buy DVD-RW and CD-RW from now on.
    .................Just one more question....... Is my thread up on the right in my forum link the same as Create a help topic forum ? Because i need help with a question on viruses,worms and trojans...>>Personalsec<< with a address of http://www.ieblacklist.com
    had control of my laptop and was in my other laptop >> c:\\programfiles\ and demanding 90 dollars towards purchase of their look-a-like fake pages like microsofts Security Center.But i deleted them off my c:\\programfiles\ ,thank god.

    Wednesday, January 20, 2010 10:33 AM
  • Centralized Backup can backup all of the PCs in your Circle to the same destination - that can be an external USB drive or a network Share.

    As for the infection that you've encountered:

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90


    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Wednesday, January 20, 2010 1:27 PM