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CRM 2011 Update Rollup 5: Dialogs Problem RRS feed

  • Question

  • After updating CRM 2011 to Rollup 5 we are getting "An unhandled exception ..." with starting new or existing dialogs, after some digging and changing the webconfig, this is the exception which CRM throwing after starting Dialogs:

    Error Details:

    Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Full Stack:
    [NullReferenceException: Object reference not set to an instance of an object.]
       at Microsoft.Crm.Application.Pages.CS.Dialog.RunDialogPage.AddNotification()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    
    [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    
    please help me with this error.
    Wednesday, November 23, 2011 11:07 AM

All replies

  • after hours of digging I found the problem, the problem was with rundialog.aspx file which haven't been updated correctly with new rollup installation we replace the file with files in rollup installation package and everything now running smoothly.
    Wednesday, November 23, 2011 7:15 PM