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Invalid License error after 10 months RRS feed

  • Question

  • Have a PC which was fine for almost a year.  Now saying invalid license.  I have the disk, packaging and invoice from Newegg for the purchase.  Need to get this going as software on it cannot be easlily replaced

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2C9QB-9JH22-2797W
    Windows Product Key Hash: gO/QpYXJOc3TSN+E0qfC8bZlxB0=
    Windows Product ID: 00371-OEM-9044641-65407
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {255E76A2-B6B0-4AA5-93DC-EBCA026E859B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{255E76A2-B6B0-4AA5-93DC-EBCA026E859B}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2797W</PKey><PID>00371-OEM-9044641-65407</PID><PIDType>3</PIDType><SID>S-1-5-21-3009022210-185559188-1827631383</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100810000000.000000+000</Date></BIOS><HWID>D8BB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): The semaphore timeout period has expired.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 6:16:2011 06:01
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAln3O0M8HJFuCNt4Awo8QtzzzdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      EUDS   GBT     
      MATS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

    Wednesday, October 12, 2011 4:19 PM

Answers

  • "wtoak001" wrote in message news:e6b032c9-ac4f-4364-b50e-88846925fcdd...

    Have a PC which was fine for almost a year.  Now saying invalid license.  I have the disk, packaging and invoice from Newegg for the purchase.  Need to get this going as software on it cannot be easlily replaced

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2C9QB-9JH22-2797W
    Windows Product Key Hash: gO/QpYXJOc3TSN+E0qfC8bZlxB0=
    Windows Product ID: 00371-OEM-9044641-65407
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100810000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): The semaphore timeout period has expired.


     

    That’s an unusual error message!
    What Security software are you using (AV/A-M, popup blockers, etc.)?
     
    The error message above is the cause of your problems – probably it is caused by a corrupted Licensing Store.
    try the following.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, October 12, 2011 10:24 PM
    Wednesday, October 12, 2011 4:43 PM
    Moderator

All replies

  • "wtoak001" wrote in message news:e6b032c9-ac4f-4364-b50e-88846925fcdd...

    Have a PC which was fine for almost a year.  Now saying invalid license.  I have the disk, packaging and invoice from Newegg for the purchase.  Need to get this going as software on it cannot be easlily replaced

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2C9QB-9JH22-2797W
    Windows Product Key Hash: gO/QpYXJOc3TSN+E0qfC8bZlxB0=
    Windows Product ID: 00371-OEM-9044641-65407
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100810000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1131, 5) (null): The semaphore timeout period has expired.


     

    That’s an unusual error message!
    What Security software are you using (AV/A-M, popup blockers, etc.)?
     
    The error message above is the cause of your problems – probably it is caused by a corrupted Licensing Store.
    try the following.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, October 12, 2011 10:24 PM
    Wednesday, October 12, 2011 4:43 PM
    Moderator
  • seems to have worked...

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2C9QB-9JH22-2797W
    Windows Product Key Hash: gO/QpYXJOc3TSN+E0qfC8bZlxB0=
    Windows Product ID: 00371-OEM-9044641-65407
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {255E76A2-B6B0-4AA5-93DC-EBCA026E859B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{255E76A2-B6B0-4AA5-93DC-EBCA026E859B}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2797W</PKey><PID>00371-OEM-9044641-65407</PID><PIDType>3</PIDType><SID>S-1-5-21-3009022210-185559188-1827631383</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100810000000.000000+000</Date></BIOS><HWID>D8BB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-446-465407-02-1033-7600.0000-2852011
    Installation ID: 008184368702667085319722285265565851751293977002583394
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2797W
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/12/2011 1:00:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 6:16:2011 06:01
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAln3O0M8HJFuCNt4Awo8QtzzzdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      EUDS   GBT     
      MATS   GBT     
      TAMG   GBT     GBT   B0
      SSDT   INTEL  PPM RCM

     

    Wednesday, October 12, 2011 5:01 PM
  • BTW I use Microsoft Security Essentials
    Wednesday, October 12, 2011 5:02 PM
  • "wtoak001" wrote in message news:ca208a3a-e285-49ab-b6c9-7f89eeaec773...

    seems to have worked...

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-2C9QB-9JH22-2797W
    Windows Product Key Hash: gO/QpYXJOc3TSN+E0qfC8bZlxB0=
    Windows Product ID: 00371-OEM-9044641-65407
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P55-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="4"/><Date>20100810000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 2797W
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/12/2011 1:00:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 6:16:2011 06:01
    WAT Activex: Registered
    WAT Admin Service: Registered

     

     

    That looks better – one last thing.
    go to www.microsoft.com/genuine/validate and validate Windows (it should pass) – you don’t need to take the offers of IE9 and MSE when it does pass (especially as you already have at least one of them).
     
    Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, October 12, 2011 5:11 PM
    Moderator