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already bought microsoft 2007 from internet - computer crashed RRS feed

  • Question

  • I already paid for Microsoft Office 2007 from the internet.  Then my computer got dropped and I had to get a new hard drive.  I THINK I paid for some kind of extra thing so if this happened I could download it again without having to pay for it again; however, I can't find anything in my email about it nor can I find anything on the Microsoft website about it.  Now what? 

    Thanks a bunch!!!

    Friday, July 2, 2010 5:51 PM

Answers

  • Hello queenvickitoria,

    If you purchased Office directly from Microsoft, try logging onto the Microsoft store:  http://store.microsoft.com   Click Account in the upper right to see your previous purchases.  If you can't log on, if you're in the USA try the toll free number in the upper right.

    How did you pay?  If by credit card, maybe you can refer back to your credit card statements or call your credit card company's customer service?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, July 2, 2010 6:37 PM