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  • Question

  • my problem  is in the key

    there is a wrong one in my system

    my product key  that on the back of my computer is different

    and when I add the right one  the computer say  :


    the service has not started

    so , how can I change the key to this
    give me the answer of my problem on
    Thursday, September 17, 2009 2:30 PM

Answers

  • No response from original poster

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, September 22, 2009 9:15 PM
    Tuesday, September 22, 2009 9:15 PM

All replies

  • Hello Mahmood Hakeem, 

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/e6ecb306-c273-41ce-bd98-42570d58243f

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS

    Thursday, September 17, 2009 7:58 PM
  • No response from original poster

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, September 22, 2009 9:15 PM
    Tuesday, September 22, 2009 9:15 PM