Error on installation

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  I keep getting the Error code 0018-80070643.  From reading other posts I know its a genetric error, but I can't seem to find information on how to fix.  I just purchased and can't download - not even the "trial" one.  I've been through the steps of making sure there's nothing else on the system to conflict - ie other virus programs, etc. 

   

  Help!!!

   

   

  Tuesday, May 27, 2008 3:31 AM