Random deactivations?
Question
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So, I've gone through extensive troubleshooting, both on my own, and with Microsoft reps, and the problem still seems to be happening. The problem is that every now and then, windows has gotten into the habit of deactivating itself when I restart my computer. I'll do a restart, and windows will come up with the window requiring me to activate or I can't use windows. No activation methods would work at all, online methods would result in error codes, new product keys came up with error codes.. even the phone method wouldnt' provide me an installation ID to use. Eventually we decided to do a reinstall on windows, not a clean install, and so far, the only thing that it has fixed, is I can now get an installation ID from the phone method, and reactivate windows that way, but still, every now and then, it will still deactivate itself for no apparent reason. Following is results of the diagnostic tool..
Diagnostic Report (1.7.0012.0):
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WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-HJGX3-VGBTK-RMQQG
Windows Product Key Hash: tyhW5XVGRhOarzPqiWJSIa9lQvE=
Windows Product ID: 89578-015-2839661-71039
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 39ea4954-5023-493e-b489-8a20c80d049a
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>39ea4954-5023-493e-b489-8a20c80d049a</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-RMQQG</PKey><PID>89578-015-2839661-71039</PID><PIDType>5</PIDType><SID>S-1-5-21-2976792364-3477426834-987145302</SID><SYSTEM><Manufacturer>stem manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1702 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070109000000.000000+000</Date></BIOS><HWID>15303507018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>911CC0B2BD9225E</Val><Hash>17A+e/wrV0/TMU8KucMF2mYZjKY=</Hash><Pid>81607-303-8368037-64656</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults>so aside from doing a complete clean install, which may not even work anyways for some reason.. does anyone have any ideas? any help would be appreciated, I'm getting really tired of reactivating over the phone
.. Thanks
