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Office Professional 2007 not valid RRS feed

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    Download some updates this morning, restated computer, went into Microsoft Outlook and received window showing that this is not genuine/valid office software.

    I saw in some of the other post the diagnostic tool and it shows

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {BB2A5364-8F09-4EBF-A74E-69DE768B5F67}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BB2A5364-8F09-4EBF-A74E-69DE768B5F67}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-4136838566-3651170932-482954796</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 546 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="5"/><Date>20090511000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>751931AF01844072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron 546</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>7E4E4009C6C7586</Val><Hash>oBbEnMI5Br9Vd+S+SnCgZVKGpJE=</Hash><Pid>89409-707-2384211-65229</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19500:Dell Inc|19500:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A


    The second line of this report says Validation Status: Genuine.

    Please advise why I am receiving this error.

    Thanks.

    Thursday, September 10, 2009 8:21 PM

Answers

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    Hello momre4,

    The top part that is showing Genuine is the Windows part.  The Dell OEM license for XP Pro on your Dell Inspiron 546 is Genuine.

    The problem is with Office.

    Here's is the snippet of the report regarding Office:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    The installed Office is an edition of Office that is sold only thru the Volume Licensing program to businesses, educational institutions and governmental agencies.  This installation was done with an invalid Product Key made by a pirating program known as a Key Generator.  The product key was NOT issued by Microsoft, making it Invalid.

    If you are an individual consumer, you probably bought what you thought was a Genuine retail licensed copy of Office 2007 Professional, but unfortunately, you ended up with this pirated edition of Office.  If that's the case, you should return this copy of Office to the place of purchase and demand the Genuine software you paid for, or a full refund.

    Please review the Office Genuine Advatage FAQ to see if you qualify for the discounted or complimentary Office Genuine Offer:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, September 11, 2009 6:26 PM
    Thursday, September 10, 2009 8:32 PM

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  • Question
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    Hello momre4,

    The top part that is showing Genuine is the Windows part.  The Dell OEM license for XP Pro on your Dell Inspiron 546 is Genuine.

    The problem is with Office.

    Here's is the snippet of the report regarding Office:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    The installed Office is an edition of Office that is sold only thru the Volume Licensing program to businesses, educational institutions and governmental agencies.  This installation was done with an invalid Product Key made by a pirating program known as a Key Generator.  The product key was NOT issued by Microsoft, making it Invalid.

    If you are an individual consumer, you probably bought what you thought was a Genuine retail licensed copy of Office 2007 Professional, but unfortunately, you ended up with this pirated edition of Office.  If that's the case, you should return this copy of Office to the place of purchase and demand the Genuine software you paid for, or a full refund.

    Please review the Office Genuine Advatage FAQ to see if you qualify for the discounted or complimentary Office Genuine Offer:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Friday, September 11, 2009 6:26 PM
    Thursday, September 10, 2009 8:32 PM
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    From your MGA report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK


    Unfortunately, it appears your installed copy of Microsoft Office Professional Plus 2007 is non-genuine and counterfeit.  The license (product key) was never issued by Microsoft and likely created by someone using an illegal product key generator (Key-Gen).  Print a copy of this report, circle the OCA Data information with a red marker, send it to the seller of the software you acquired it from and demand a 100% refund!

    Also, review the following:

    Details of the genuine Office Complimentary Offer

    Reporting Software Piracy

    Carey Frisch
    Thursday, September 10, 2009 8:33 PM