I'm trying to upgrade a CRM 3 to CRM 4 but I get an error message that I have not seen before.
" Unsupported database collation detected. "
Pressing help on the problem it says
"
Solution
This is a warning message. Microsoft Dynamics CRM should still install successfully. However, we recommend that you contact Microsoft Customer Support Services for help resolving this problem. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the Microsoft Help and Support Contact Us Web page.
"
But it is not a warning ( yellow exclamation point ) message, it is an error ( red cross ), and I cannot continue??
Is there a way to force the installation to continue, or does anyone know how to solve this problem? I know that in CRM 3 you could make a registration change and force the installation, but this does not seem to work in CRM 4.
This is a dedicated CRM upgrade server for me, and I have done 20/30 upgrades all languages and collations on it. But this one seems tricky.
CRM 3 installed just fine on this server with the databases.
When I go through the installation process I cannot choose the collation it has allready been set to "Latin1_General_CL_AL" but the database according to SQL manager is "Danish_Norwegean_CL_AS"
Can someone help me get past this Error/Warning?
Best Regards
Morten Kessel
