Dear Customer,
I'm
very sorry you have a wrong place posted. Your
issue was not appears to be a relate "Fix it Center(Mr.Fix it)". So I suggest you post your issue to a correct forum. That
you can get the right solution soon.
Thanks for your understanding! :)
If I misunderstood you,please let me know.
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Yan Jun
Microsoft Online Community Support