MapPoint crashes after about 10-15 minutes working with it. Importing data from excel, managing territories, nothing consistent seems to cause it to stop responding. Below is the entire list of error codes. The system this software is on exceeds the minimum
requirements Microsoft has posted.
Problem Event Name: BEX
Application Name: MapPoint.exe
Application Version: 19.0.18.1100
Application Timestamp: 4fd664bb
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.325
Fault Module Timestamp: 4df2be1e
Exception Offset: 0008af3e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c2d1
Additional Information 2: c2d1ecc6995a2ed9839385f5ff877c15
Additional Information 3: 2212
Additional Information 4: 22123a9e4eafffc9e40d33b8ae2daec1
Have tried replacing the dll file, updating and reinstalling .netframeworks and C++.
Not sure where else to troubleshoot, a ticket was opened with Microsoft already and all they ended up doing is remoting in and reinstalling MapPoint 2013. This did not resolve the issue and now I cannot get an update nor additional support.