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I lost my mc id

    Question

  • Ok my problem is a real big problem

    So în 2002 i pass the MCP exam after that i lost my mcid and acces code

    And u Tell me to go to microsoft regional support center

    Well i live in Romania and în my country we don t nave this support center

    What shuld i do? 

    Please be kind and help me....i try to recover my lost pass from many years

    Thursday, March 24, 2016 10:43 PM

Answers

  • Hi, Terapie.

    Yes - you can contact the Microsoft Regional Support Center (MRSC) for Europe in Switzerland. They would help reassign your MCP ID to your new Microsoft Live ID email address. Create a new Microsoft Live ID email address if you don't already have one.

    Information below is shown here:
    https://www.microsoft.com/en-us/learning/help.aspx#contact-3

    The contact information for Other countries/regions not listed in Europe is:
    Phone Number:
    (49) (5241) 179 6057

    URL for Web Page for European Microsoft Learning Support where you can choose Romania in a dropdown list and fill in a form to ask a question:
    https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1534&ws=officeonline

    Hint: I was only able to access the page above by using Google Chrome and making sure I was not logged with my Microsoft Live ID account. You can test your Chrome web browser by navigating to http://www.bing.com and making sure your name doesn't appear in the upper right corner of the screen. If your name appears, click it and choose Sign Out. Then test my link above.

    Since you found your MCP ID, you may be able to simply email mcphelp@microsoft.com and they would help you resolve this as well.

    Before contacting Microsoft, be sure you've already set up a Microsoft Outlook/Live/MSN/Hotmail email account that you will use for accessing your Microsoft Learning resources (transcript, logos, etc.). Be sure you can send emails to/from this account.

    Good luck, fellow MCP!


    Best wishes, Davin Mickelson

    Friday, March 25, 2016 12:48 PM
    Answerer

All replies

  • Waw i found my MCP id on the paper printed afer i finish the exam but i still nave problem

    On the site i type this number ,my name , my last name and my email

    But this don.t work because i no longer have the old email address

    At this point i don.t know what to do

    Thursday, March 24, 2016 11:06 PM
  • Hi, Terapie.

    Yes - you can contact the Microsoft Regional Support Center (MRSC) for Europe in Switzerland. They would help reassign your MCP ID to your new Microsoft Live ID email address. Create a new Microsoft Live ID email address if you don't already have one.

    Information below is shown here:
    https://www.microsoft.com/en-us/learning/help.aspx#contact-3

    The contact information for Other countries/regions not listed in Europe is:
    Phone Number:
    (49) (5241) 179 6057

    URL for Web Page for European Microsoft Learning Support where you can choose Romania in a dropdown list and fill in a form to ask a question:
    https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1534&ws=officeonline

    Hint: I was only able to access the page above by using Google Chrome and making sure I was not logged with my Microsoft Live ID account. You can test your Chrome web browser by navigating to http://www.bing.com and making sure your name doesn't appear in the upper right corner of the screen. If your name appears, click it and choose Sign Out. Then test my link above.

    Since you found your MCP ID, you may be able to simply email mcphelp@microsoft.com and they would help you resolve this as well.

    Before contacting Microsoft, be sure you've already set up a Microsoft Outlook/Live/MSN/Hotmail email account that you will use for accessing your Microsoft Learning resources (transcript, logos, etc.). Be sure you can send emails to/from this account.

    Good luck, fellow MCP!


    Best wishes, Davin Mickelson

    Friday, March 25, 2016 12:48 PM
    Answerer