Problem to activate my windows xp RRS feed

  • Question

  • Hi, few days ago I reset my computer and install the original windows xp to my computer, the same disc that I receive when I buy my notebook, I did everything right and now I can't activate my windows over internet, it request me to retype the activation key, i did and it doesn't anything I dont know what else can I do, can you help me please?
    Saturday, June 9, 2007 11:42 PM


  • Juan Carlos Negrete,


    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, June 11, 2007 12:07 AM