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Error Installing CRM 2011 on Server 2008 R2 (SP1) / SQL Server 2008 R2 (SP2) RRS feed

  • Question

  • Hi Folks,

    I'm trying to install MS CRM 2011 Workgroup on a clean new Windows Server  2008R2 (Sp1) with a clean SQL Server 2008R2 (Sp2)instalaltion, which fails with following pre-check error:

    • Setup failed to validate specified Reporting Services Report Server http://myserver/reportserver. Error: Unknown exception thrown by report server Client found response content type of '', but expected 'text/xml'. The request failed with an empty response.

    I'm able to browse both http://myserver/reportserver and http://myserver/reports . I've tried running the SQL Server Reporting Services (MSSQLSERVER) with the domain admin account, which I'm using whislt doing the install.

    I currently have an install of CRM 4 running on another server.

    I found another post which mentions manually creating four Groups (PrivUserGroup, SQLAccessGroup, ReportingGroup and PrivReportingGroup) in AD. I've checked in AD and these already exist. I have added both the domain admin account I'm using and the server to each of these groups, with no noticable change.

    http://xrmadventures.wordpress.com/2011/03/31/microsoft-crm-2011-application-install-with-pre-created-ad-groups/

    At this point I'm open to suggestions.

    Thanks in advance,

    Adam

    Tuesday, August 6, 2013 12:15 AM

All replies

  • It sounds like the issue is with Reporting Services - is there anything useful in the reporting services log files ?

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, August 6, 2013 8:53 AM
    Moderator
  • Hi David

    Thanks for your reply.

    I've run the setup prechecks again and checked the logs

    It appears that XML is not supported in the edition of Reporting Services. I'm using Server 2008R2 SP2 (Workgroup Edition)

    library!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Initializing CacheLevel to 'Default'  as specified in Configuration file.
    resourceutilities!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Reporting Services starting SKU: Workgroup
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension XML is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension NULL is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension CSV is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension MHTML is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension SQLAZURE is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension SQLPDW is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension OLEDB is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension OLEDB-MD is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension ORACLE is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension ODBC is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension XML is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension SHAREPOINTLIST is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension SAPBW is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension ESSBASE is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Extension TERADATA is not supported on this edition of Reporting Services and has been removed
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Using report server internal url http://localhost:80/ReportServer.
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Using report server external url http://Myserver:80/ReportServer.
    configmanager!DefaultDomain!c10!08/06/2013-20:56:17:: i INFO: Using url root http://Myserver:80/ReportServer.

    Thanks,

    Adam

    Tuesday, August 6, 2013 11:03 AM