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  • Windows XP Home Edition SP2

    Compaq

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
    Windows Product ID: 55277-OEM-2111907-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {ACBC5432-E46A-40F4-9230-461CC973C43C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-171-1_E2AD56EA-337-8009_E2AD56EA-338-2efd_16E0B333-80-80004005_B4D0AA8B-911-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ACBC5432-E46A-40F4-9230-461CC973C43C}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>55277-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1723214923-3364022493-502944281</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>5415WM</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686Y2 v2.04</Version><SMBIOSVersion major="2" minor="3"/><Date>20011108000000.000000+000</Date><SLPBIOS>Compaq,Compaq</SLPBIOS></BIOS><HWID>A7DD3CDF0184C04E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>60D1C516B542F14</Val><Hash>ogef5CgwHXp8ga3vBK1Buwq6m/U=</Hash><Pid>54188-OEM-1790031-39594</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, December 26, 2007 1:11 AM

Answers

  • Hello Annie,

     

    Can you please tell me what problems you are exactly having? Right now I do not see any problems from reading your Diagnostic results. Are you having problems with WIndows updates?

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, December 26, 2007 7:57 PM