Answered by:
an unauthorized change was made to windows

Question
-
No idea what to do about this. proof is faded. warranty is up. don't want to renew unless i know problem is fixed.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {4AE84D8F-C486-44BB-B132-779A7EFF4D2A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20111019170938232-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16820], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4AE84D8F-C486-44BB-B132-779A7EFF4D2A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2239172888-20621205-1091725610</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071003000000.000000+000</Date></BIOS><HWID>E3313507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAnJ+QRdZVPF7WdXB6kiQso0aDHr06WsR98vRUJoQUbKysViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 30CC
FACP HP 30CC
HPET HP 30CC
BOOT HP 30CC
MCFG HP 30CC
TMOR HP 30CC
APIC HP 30CC
SLIC HPQOEM SLIC-MPC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
SSDT HP 30CC
Wednesday, October 19, 2011 10:28 PM
Answers
-
"cgloria" wrote in message news:e76c07a3-6f63-4d6a-9221-fcda6a77adc0...
No idea what to do about this. proof is faded. warranty is up. don't want to renew unless i know problem is fixed.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {4AE84D8F-C486-44BB-B132-779A7EFF4D2A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20111019170938232-
File Scan Data-->
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16820], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100
Licensing Data-->
Software Licensing service is not running.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
Your problem is an on-disk Mod-Auth Tamper – which has caused the File Mismatches, and the non-start of the Software Licensing Service.First try a System Restore back to a time the system worked properlyIf that doesn’t work, let’s see if other system protection stuff does...type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, October 20, 2011 9:22 PM
- Marked as answer by Darin Smith MS Monday, October 24, 2011 9:39 PM
Wednesday, October 19, 2011 10:42 PMModerator
All replies
-
"cgloria" wrote in message news:e76c07a3-6f63-4d6a-9221-fcda6a77adc0...
No idea what to do about this. proof is faded. warranty is up. don't want to renew unless i know problem is fixed.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {4AE84D8F-C486-44BB-B132-779A7EFF4D2A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20111019170938232-
File Scan Data-->
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16820], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609], Hr = 0x800b0100
Licensing Data-->
Software Licensing service is not running.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
Your problem is an on-disk Mod-Auth Tamper – which has caused the File Mismatches, and the non-start of the Software Licensing Service.First try a System Restore back to a time the system worked properlyIf that doesn’t work, let’s see if other system protection stuff does...type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Thursday, October 20, 2011 9:22 PM
- Marked as answer by Darin Smith MS Monday, October 24, 2011 9:39 PM
Wednesday, October 19, 2011 10:42 PMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSMonday, October 24, 2011 9:40 PM