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Microsoft Office XP with Frontpage (2003), a valid and original licence, issued as a non registered RRS feed

  • Question

  • I have an original MS Office XP product (2003), installed and registered. However, starting this month (10/2009) that MS Genuine Advantage Validation program is incorrectly stating that the product is not original or non-registered. Yes it was, and many years ago. However, trying to help, using the Register Product option it certainly states that the product is already registered. Please, Microsoft. this is not acceptable. And even, it is kind of abusive.

    Additional comment, as I found the way to fix it: Look at   http://support.microsoft.com/kb/903275, go to the bottom to the Fix It For Me section and download the FixIt tool. It worked for me (at least the message is not showing up any more).

    Ok, the above did not work. Tried this other option I found: http://www.microsoft.com/genuine/diag/default.aspx. Just ensure you have MS Internet Explorer, Mozilla or Netscape (Google Chrome is not accepted). It will install an Active X (a new version? Not sure), and this one at least states the Office product is now validated. Hope this is my last step in this pain.
    Thursday, October 15, 2009 12:58 AM

Answers

  • For those needing the solution to this issue, look at http://support.microsoft.com/kb/903275, go to the bottom to the Fix It For Me section, and download the FixIT. Worked for me.

    Correction: Apparently worked, but really did not. Please look at my original thread, and use the last comment, to install and diagnose the office product. This solved my issue.
    Thursday, October 15, 2009 3:41 PM

All replies

  • Yo Yo (sorry, I'm from Philadelphia and I just couldn't help getting a "Yo" in there! :-)),

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 1:00 AM
  • Thanks for the comment. Found the way to fix it, using a MS tool, and now looks like it is not bothering me any more. Otherwise, I would consider to switch to OpenOffice.
    Thursday, October 15, 2009 3:35 PM
  • For those needing the solution to this issue, look at http://support.microsoft.com/kb/903275, go to the bottom to the Fix It For Me section, and download the FixIT. Worked for me.

    Correction: Apparently worked, but really did not. Please look at my original thread, and use the last comment, to install and diagnose the office product. This solved my issue.
    Thursday, October 15, 2009 3:41 PM
  • Hello Yo_The_Papanatas,

    Glad to see you got it straightened out. :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 15, 2009 4:11 PM
  • My friend, that solution did not work. After looking around, I just found another option. Hope this will be the right one.
    Friday, October 16, 2009 5:01 AM
  • Hello Yo_The_Papanatas,

    Still having troubles?

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 16, 2009 1:13 PM
  • After the last option, running the Genuine Activation Test, no more issues. Anyways, it failed twice, but finally the test passed. MS Office is still alive in my PC... next time I will switch.
    Sunday, October 18, 2009 6:26 PM