Email Router failing to promote some emails - CRM Server Problem? RRS feed

  • Question

  • I have 2 email routers set up on separate servers for connecting to CRM Online. This organisation receives a large amount of email that needs to be promoted.

    Some emails are not be sent to CRM. The email from the router is this:

    12/21/2012 09:49:26 : #9628 - An error occurred while delivering the e-mail message with subject "RE: visit to the storage" in mailbox <emailAddress>for delivery to https://disco.crm4.dynamics.com/<org>. System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The plug-in execution failed because no Sandbox Worker processes are currently available. Please try again.

    System.ServiceModel.CommunicationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #53F1276A (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault).

    Has anyone seen this before? I can't see a huge amount on the web relating this to the email router.

    Friday, December 21, 2012 9:57 AM

All replies

  • Hi Chris,

    Do these emails have no sender in email?

    This error may be caused by plugin throws unhandled exception. So please check your plugin code if there is any of them.


    Thursday, December 27, 2012 5:22 AM