Pulled from this thread:
http://social.microsoft.com/Forums/is/crm/thread/2263eb21-f82f-4d9f-9f1e-0cb70fc65ba7
1. Close Outlook and IE
2. Open IE and delete temporary files (Make sure to uncheck “preserve favorites website data”)
3. Now if you open outlook, you might see that On the Grid's Ribbon is loading... WAIT for it to load
4. Open the Account, Lead, Appointment
Jason Lattimer
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