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Clarification about genuine contact

Question
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Hello all,
in the next year we have to open a small company in Vietnam then should buy some Microsoft License Software , sharing this info with someone suddendly i received some mail and phone call from Vietnam Microsoft but is sound strange becasue the phone number was from Singapore (65) 3158 6576 , re searching this phone number i could find out before was used from some marketing company in Singapore then i feel in doubt now if this phone number is Official from Microsoft ... may you help me to remove this doubt if this phone number (65) 3158 6576 is from Microsoft?
In fact the email received from Microsoft the original IP is from India asin the official page of Microsoft Vietnam doesn't appear this phone number (65) 3158 6576 does its a scam or lese?
Thanks in advance
Jay
- Edited by JonnyNH Monday, October 2, 2017 3:15 PM
- Moved by Carey FrischMVP, Editor Monday, October 2, 2017 4:33 PM Relocated
Monday, October 2, 2017 3:14 PM
Answers
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There's no forum for this. I'd call microsoft directly for licensing help.
https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
or report issues here.
https://www.microsoft.com/en-us/reportascam/
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Monday, October 2, 2017 4:42 PM
- Proposed as answer by Richard MuellerMVP Monday, October 2, 2017 4:56 PM
- Marked as answer by Richard MuellerMVP Tuesday, October 10, 2017 10:30 PM
Monday, October 2, 2017 4:40 PM -
I don't know what product you're working with but I use this link to chat or email someone.
https://support.microsoft.com/en-us/contactus/
Might also try calling the phone numbers of neighboring country offices to find out the status of the local office.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Tuesday, October 3, 2017 9:47 PM
- Marked as answer by Richard MuellerMVP Tuesday, October 10, 2017 10:31 PM
Tuesday, October 3, 2017 9:17 PM
All replies
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There's no forum for this. I'd call microsoft directly for licensing help.
https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
or report issues here.
https://www.microsoft.com/en-us/reportascam/
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Monday, October 2, 2017 4:42 PM
- Proposed as answer by Richard MuellerMVP Monday, October 2, 2017 4:56 PM
- Marked as answer by Richard MuellerMVP Tuesday, October 10, 2017 10:30 PM
Monday, October 2, 2017 4:40 PM -
Dear mr.Dave Patrick,
thanks for your support ... i have a question about the phone number i mentioned above , how to check out if it is really from Microsoft or not ?
ThanksTuesday, October 3, 2017 8:40 PM -
We've no way to check phone numbers. We are volunteers here. Here's what I find.
https://www.microsoft.com/vi-vn/contact.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Tuesday, October 3, 2017 8:48 PM
Tuesday, October 3, 2017 8:44 PM -
Dear mr.Dave Patrick,
in fact is from 2 days i am phone calling that phone number but no one reply .
Thanks Again for the support.
Jay
Tuesday, October 3, 2017 9:07 PM -
I don't know what product you're working with but I use this link to chat or email someone.
https://support.microsoft.com/en-us/contactus/
Might also try calling the phone numbers of neighboring country offices to find out the status of the local office.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Tuesday, October 3, 2017 9:47 PM
- Marked as answer by Richard MuellerMVP Tuesday, October 10, 2017 10:31 PM
Tuesday, October 3, 2017 9:17 PM