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Clarification about genuine contact RRS feed

  • Question

  • Hello all,

    in the next year we have to open a small company in Vietnam then should buy some Microsoft License Software , sharing this info with someone suddendly i received some mail and phone call from Vietnam Microsoft but is sound strange becasue the phone number was from Singapore (65) 3158 6576 , re searching this phone number i could find out before was used from some marketing company in Singapore then i feel in doubt now if this phone number is Official from Microsoft ... may you help me to remove this doubt if this phone number (65) 3158 6576 is from Microsoft?

    In fact the email received from Microsoft the original IP is from India asin the official page of Microsoft Vietnam doesn't appear this phone number (65) 3158 6576 does its a scam or lese?

    Thanks in advance

    Jay


    Monday, October 2, 2017 3:14 PM

Answers

All replies

  • There's no forum for this. I'd call microsoft directly for licensing help.

    https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx

     or report issues here.

    https://www.microsoft.com/en-us/reportascam/

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Monday, October 2, 2017 4:40 PM
  • Dear mr.Dave Patrick,

    thanks for your support ... i have a question about the phone number i mentioned above , how to check out if it is really from Microsoft or not ?

    Thanks

    Tuesday, October 3, 2017 8:40 PM
  • We've no way to check phone numbers. We are volunteers here. Here's what I find.

    https://www.microsoft.com/vi-vn/contact.aspx

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, October 3, 2017 8:44 PM
  • Dear mr.Dave Patrick,

    in fact is from 2 days i am phone calling that phone number but no one reply .

    Thanks Again for the support.

    Jay

    Tuesday, October 3, 2017 9:07 PM
  • I don't know what product you're working with but I use this link to chat or email someone.

    https://support.microsoft.com/en-us/contactus/

    Might also try calling the phone numbers of neighboring country offices to find out the status of the local office.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, October 3, 2017 9:17 PM