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Is My Office 2007 Legitimate? RRS feed

  • Question

  • Could you please tell me if the MS Office Enterprise 2007 software that was pre-installed on a refurbished machine that I purchased from a large eBay seller is legitimate? 

    If the license is not legitimate, can you provide some details so that I can forward the information on to the seller?

    Thank you!



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FKWKT-MH779-XPKBW
    Windows Product Key Hash: C2Kjx3tf9zuUBpDtq04f4XY6t/w=
    Windows Product ID: 55274-640-0376075-23483
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C2EE1DCA-F829-4E0E-9E35-F40F4431A4D9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C2EE1DCA-F829-4E0E-9E35-F40F4431A4D9}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XPKBW</PKey><PID>55274-640-0376075-23483</PID><PIDType>1</PIDType><SID>S-1-5-21-1606980848-854245398-1896710051</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2374JU4</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1RETDIWW (3.14 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20050120000000.000000+000</Date></BIOS><HWID>DE373A07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65218</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: EDE6:HITACHI, Ltd|EDE6:HITACHI, Ltd|EDE6:HITACHI, Ltd|142F6:IBM
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Monday, October 26, 2009 3:31 PM

Answers

  • Hello MSOFF07Q,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Right now your computer has a Volume Licensing installation of Office Enterprise 2007 installed, but this installation was done with a widely-pirated and now-blocked Volume Licensing Key (VLK).  Microsoft blocks VLKs when the key has been lost, stolen, compromised, or when the associated Volume Licensing Agreement is no longer in effect, or if otherwise misappropriated for software piracy reasons.

    Your computer also has a Volume Licensing installation of Windows XP Pro on it.

    Since you told us that this is a refurbished computer purchased on eBay, it is very likely that the computer was owned or leased by a larger business, educational, or governmental organization that installed their Volume Licensing copy of Windows XP Pro, and that this same owning organization, or perhaps the seller, installed a nongenuine copy of Office Enterprise 2007 onto the computer.

    Assuming the above is what actually happened, now that the computer is no longer the property of that larger organization, the right to use the software installed on the computer has expired.  Microsoft's Volume Licensing Agreements do not allow VL software to remain on computers once they have been sold or turned back to the hardware leasing company.

    In the case of Windows, if the computer has a Certificate of Authenticity (CoA) still on it, then it's almost a certainty that the computer is still licensed to run that version and edition of Windows listed on the CoA.  If the Windows listed on the CoA is XP Pro, and if the CoA has a genuine product key, then the installation of Windows can be "genuine-ized" by running the Product Key Updater utility http://go.microsoft.com/fwlink/?linkid=45668, which will change the product key from the Volume Licensing Key back to the OEM key on the CoA.

    If the computer has a CoA but it is for any version or edition of Windows other than XP Pro, then in order to Get Genuine, you will have to backup and offload your data to save it, then use the computer manufacturer's Recovery Solution to put the original Genuine Windows back onto the computer.  The Recovery Solution would be one or more Recovery/Reinstallation discs, a hidden Recovery partition on the hard disk drive, or both.  You should check on the support pages for this model of IBM/Lenovo to see if you can order a set of Recovery/Reinstallation discs for the computer, if you did not get them with the purchase.

    In the case of Office Enterprise 2007, since it is a nongenuine volume licensing installation of Office, it must be uninstalled from the computer, or else you will be using nongenuine software and will continue to see notices about nongenuine software.  There is no equivalent procedure to make this installation of Office Genuine, other than to uninstall it and install a Genuine retail license for the edition of Office of your choice.
     
    If the Seller of this computer represented to you that the computer has Genuine Windows and Office installed, that is not the case.  Neither Windows nor Office is Genuine.  (However, if the computer has a CoA as I wrote above and you can use the PK Updater to genuine-ize the Windows installation, it would then be fine from a Windows perspective.)

    If the seller refuses to help, please file a piracy report at
    www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 29, 2009 9:07 PM
    Monday, October 26, 2009 4:40 PM