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Missing Product Key RRS feed

  • Question

  • I just purchased a brand new HP laptop. I can't locate a product key anywhere. I looked through all the packaging, any notices that came in the box, and i looked on the bottom of the laptop where i found a product key but was incorrect.

    Do i need to purchase something? and how do i know if what i have is only a trial?

     

    Sunday, December 30, 2007 7:55 PM

Answers

  • Apparently, HP installed a trial version of Microsoft Office on your HP laptop.  You'll need to purchase a genuine perpetual license for Microsoft Office in order to continue the use of the program.

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to determine whether you have a trial edition of a 2007 Office suite or program installed:
    http://support.microsoft.com/kb/927920/en-us

    Sunday, December 30, 2007 9:00 PM
    Moderator