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Auto emailed of all response containing any of the keyword RRS feed

  • Question

  • HI All,

    Can anyone please help me on this? I need to send an email to all response if the field or form containg the set of keywords. I think we need to use custom workflow but not sure, If so can you please suggest me how to do it or Is there any other better way, PLease suggest. Thanks.

    Wednesday, July 24, 2013 10:29 AM

All replies

  • Hi,

        It is possible to trigger workflow on change of a field value. In that you can send the required email. Alternate way to achieve the same functionality is using CRM plug-in. The better approach is to use workflow as it is more configurable and easy to change in future.


    Hope this helps.
     
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     Minal Dahiya
     
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    • Proposed as answer by Minal Dahiya Wednesday, July 24, 2013 11:46 AM
    Wednesday, July 24, 2013 11:46 AM