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Restored Disk Wont Boot RRS feed

  • Question

  • I think I will need some extra brain power on this.

    Have a HP EliteBook 8540w running 64bit Win7.
    Bought a new SATA 256GB SSD to replace the existing notebook boot drive.
    The boot drive was PGP Whole disk encrypted but HP Support showed me how to decrypt it.
    I tried WHS Restore boot disk. That was hopeless because I couldn't find the right drivers.

    Then I saw a post by Olaf on using ClientRestoreWizard.exe (Olaf you are my hero!)
    http://social.microsoft.com/Forums/en-US/whsfaq/thread/e3cd8791-5456-479b-943e-6399092363a7

    So I hooked the SSD up to my Apricorn USB-SATA cable.
    In Win7 Disk Manager I created a 200MB and a 238GB Primary partitions (to match the original boot disk).
    Using ClientRestoreWizard.exe to copied my old boot disk (2x partitions) to the SSD.
    That was easy and the disk looks identical in Windows.
    I took my old SATA boot disk out and replaced it with the new SSD.

    But it does not boot.
    What else do I need to do to boot from the SSD?

     

     


    Rob Chandler Help MVP http://Helpware.net http://mshcmigrate.helpmvp.com/
    Sunday, March 13, 2011 6:49 AM

Answers

All replies

  • Another piece to the puzzle.

    So when I try and boot on the new SSD I get the word "bootguard" + blank screen displayed. Which is something to do with PGP.

    Hit enter and after that it just just loops and fails to boot. Flashing "bootguard" very quickly.

    Now I assume the 200 MB Active System partition is not finding the new Boot partition?

    Thanks for your thoughts.

     


    Rob Chandler Help MVP http://Helpware.net http://mshcmigrate.helpmvp.com/
    Sunday, March 13, 2011 8:05 AM
  • Rob:

    I don't have any experience with PGP encryption, but it sounds to me like it must write a special MBR, and your restore must have copied the special MBR to the SSD. Here's what PGP says about the problem: https://pgp.custhelp.com/app/answers/detail/a_id/608/~/pgp-bootguard-screen-remains-after-decrypting-disk

    Maybe if you replace the MBR with a standard Windows MBR then the PC will boot. Could you boot your laptop from a Windows 7 DVD and enter the repair environment. Go to a command prompt and type:

    bootrec /fixmbr

    See if that fixes the boot problem.

    Monday, March 14, 2011 1:58 AM
  • Mark that's a very useful page thanks.

    Interesting the PGP system says clearly that disk 0 is not instrumented by bootguard. So will try your next suggestion.osoft Windows [Version 6.1.7600]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Program Files (x86)\PGP Corporation\PGP Desktop>pgpwde --enum
    Total number of installed fixed/removable storage
    device (excluding floppy and CDROM): 3

    Disk 0 has 1 online volumes:
      volume C  is on partition 2 with offset 411648
    Disk 1 has 0 online volumes:
    Disk 2 has 1 online volumes:
      volume E USB3-500GB is on partition 1 with offset 2048
    Request sent to Enumerate disks was successful

    C:\Program Files (x86)\PGP Corporation\PGP Desktop>pgpwde --status --disk 0

    Disk 0 is not instrumented by bootguard.
    Request sent to Disk status was successful

     

     

     


    Rob Chandler Help MVP http://Helpware.net http://mshcmigrate.helpmvp.com/
    Monday, March 14, 2011 6:26 AM
  • Mark booted off the Win 7 DVD. It detected boot manger had a problem and ask me if I wanted to fix it. Said Yes. Rebooted. Not fixed.

    Next booted off Win 7 DVD and tried your bootrec /fixmbr

    Bingo!  I am now a proud owner of an SSD based Laptop.

    Thanks so much! I am in your debt.


    Rob Chandler Help MVP http://Helpware.net http://mshcmigrate.helpmvp.com/
    Monday, March 14, 2011 7:09 AM
  • Rob:

    I installed an Intel X25M 120 GB SSD in my laptop last December and used WHS to restore the partitions. It took less than 30 minutes, start to finish, and worked perfectly. I really like the SSD.

    Glad to hear that you were successful. Enjoy your new SSD!

    Monday, March 14, 2011 3:48 PM