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Windows XP Glitch RRS feed

  • Question

  • I automatically get the windows XP updates, and one of the downloads has caused a glitch on my computer! Every time I now rightclick on my desktop, or select "file" from any folder (i.e. to create a new folder), i just get the egg timer appearing, and it crashes my computer. Tried emailing microsoft, but no reply... this is driving me nuts because i can't tidy up any of my folders, or even do a simple task like creating a folder.

    anyone else come across this or have a suggestion on how to solve it? did microsoft release a patch for this glitch?

    thank you
    Friday, February 16, 2007 1:15 AM

Answers

  • Have you checked the event log for any application errors?

    If you have multiple user accounts on the computer, try logging in as one of the other users to checking if that user account experiences the same problem.

    If you have the same problem in multiple accounts, boot into safe mode and try and recreate the problem again.

    If the problem still persists and you dont see any hint of the cause in the Application or System log, go to Add / Remove Programs and remove the last installed patch from Windows update, I think it was a "Genuine Advantage Notification (KB905474)", at least, thats what it is on my machine.

    I dont think this is a Windows patch issue, but see if the above is any help.


    Friday, February 16, 2007 1:17 AM

All replies

  • Have you checked the event log for any application errors?

    If you have multiple user accounts on the computer, try logging in as one of the other users to checking if that user account experiences the same problem.

    If you have the same problem in multiple accounts, boot into safe mode and try and recreate the problem again.

    If the problem still persists and you dont see any hint of the cause in the Application or System log, go to Add / Remove Programs and remove the last installed patch from Windows update, I think it was a "Genuine Advantage Notification (KB905474)", at least, thats what it is on my machine.

    I dont think this is a Windows patch issue, but see if the above is any help.


    Friday, February 16, 2007 1:17 AM
  • dear jagdish please post a screenshot of the error ! it would be even more easier to help you
    Friday, February 16, 2007 2:02 PM
  • Well try this out.. just open the add or remove programs window from the control panel and check out the windows updates option from the right above section of the window.

     

    Now at the bottom of the list u will get the list of the updates. Just find out the update that created the mess and remove it.

     

    U are done. All the best...

    Saturday, February 17, 2007 2:30 PM