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Creating Activities for Inactive Accounts RRS feed

  • Question

  • We are trying to go through old inactive accounts and create activities. I think an account has to be active to create activities.

    I tried creating a campaign but this did not work without the accounts being active either.

    Is there a way around this?

    Thanks

    Dean

    • Moved by Xiaopeng Wu Tuesday, March 8, 2011 10:42 PM Forum consolidation (From:CRM Online)
    Tuesday, April 20, 2010 10:17 PM

Answers

  • CRM does not support creating entity records for inactive ones. The option would be to use custom code like plugins or workflows. but i dont think it is logical to implement so.

    Tuesday, April 20, 2010 10:33 PM
  • Is an account really inactive if you are still working with it?? Just reactivate, do your stuff and then deactivate if need be.
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Thursday, April 22, 2010 8:07 AM
    Moderator

All replies

  • CRM does not support creating entity records for inactive ones. The option would be to use custom code like plugins or workflows. but i dont think it is logical to implement so.

    Tuesday, April 20, 2010 10:33 PM
  • Is an account really inactive if you are still working with it?? Just reactivate, do your stuff and then deactivate if need be.
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Thursday, April 22, 2010 8:07 AM
    Moderator