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CRM 2013: Pull Email Header Date/Time from Email Activity and Customize Social Pane RRS feed

  • Question

  • Hi,

    I have a user in our company who wondered if email activities under the new Social Pane in Dynamics 2013 can contain the whole email header (From, To, Date/Time sent/received, Subject) at the start of the email body. 
    Could I pull the email header from a tracked email at all in Dynamics?

    I understand that the Social Pane contains simplified views of the associated activities, but is there a way to sort email activities by the actual date/time of the email, and not the date/time the email activity was tracked to Dynamics?
    I read that the "Actual End" field contains this date/time information, but is there a way to make it available on the Social Pane?

    Thanks for your help.

    Wednesday, June 4, 2014 2:29 PM