Says my information is wrong and won't let me complete purchase

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  Open Internet Explorer>Tools>Internet Options>General>Languages, and ensure the language and locale in the browser match the language and locale of your physical address.

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  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  Wednesday, July 22, 2009 3:37 AM

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  You may also need to verify that you are not including any punctuation in your submission form for the payment information. No dashes, no commas, no periods, etc. Just letters and numbers.
  If you are unable to complete purchase, please contact customer service/support.
   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
  
  Before you take the plunge and purchase, you may want to look here:
  http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/93ef4afe-d676-4e5f-bbc8-c9ef06295898
  
  -steve

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  Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

  • Marked as answer by Stephen BootsMVP, Moderator Wednesday, July 22, 2009 11:35 AM

  Wednesday, July 22, 2009 11:34 AM

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