Hello Aberjrdel,
Call the number below. They may ask for the serial number on the CoA on the boxtop and/or the Product Key on the yellow-orange label on the folder.
Contact information
In the United States and Canada, you can reach the Microsoft Supplemental Parts team at the contact numbers that are listed here:
- United States: (800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.
- Canada: (800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.
- TTY customers: Contact Microsoft at (800) 718-1599, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time.
Source: http://support.microsoft.com/kb/326246
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp