Can't access browser in reduced functionality RRS feed

  • Question

  • Hi,

    My version of Windows recently turned over passed the 30 day trial period, and I'm now faced with the screen which gives options on ways to activate it. However, when I click 'acess computer with reduced functionality' i get an error message saying 'could not find http://go.microsoft...... please make sure you typed the address correctly and try again.' This is frustrating, because I didn't type the address. I didn't get the chance to because I am clicking a button.

    I then receive a message saying 'error, platform version 1.9.04 is not compatible with:
    MinVersion - 1.9.05
    MaxVersion - 1.9.05'

    All of this is stopping me from getting online so I can buy a key. I don't want to consider any other methods of activating my computer until I get this one sorted out.

    Any help is appreciated.
    Saturday, December 20, 2008 9:15 AM


  • Clownfoot,

    What version of Windows Vista do you currently have? Did the version of Vista come with the computer which you purchased or did you purchase Vista from a local store and install it yourself? Below I will provide you with guidance for activating Vista as if it were pre-installed on the system.

    Please review the following Knowledge Base (KB) article and refer to the resolution portion of the webpage:

     KB931573 – You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation



    If the above does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.



    Step set #1


    1) Open Internet Explorer

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    6) Hit the Enter key

    7) Reboot 2 times



    Step set #2


    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Windows Vista may require you to enter a Product Key [use the Certificate of Authenticity (COA)] SLP Product Key found on the sticker on the side or bottom of your computer and activate. Use the Activate by Phone method outlined below.

    From the Desktop:

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    Also you may reference the following site for various Telephone Activation Centers:


    Thank you for visiting the Genuine Advantage forum.

    Stephen Holm, MS
    WGA Forum Manager

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, December 29, 2008 10:55 PM
    Monday, December 22, 2008 8:14 PM