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Invalid Licence - nongenuine copy RRS feed

  • Question

  • All of a sudden, when I booted up today, I got a message that my copy of Vista is not genuine. I never had this problem before as I have the genuine Vista and until today (and for the last several months) I never received this message

    I have a proper Product key from Microsoft .

    When I ran Microsoft General Advantage Tool (1.5.0723.1) today under Vaidation Status it says "Invalid Licence"

    Everything Ihave is genuine.

     

    Can someone please help?

    Monday, December 25, 2006 5:49 AM

Answers

  • The current installation of Windows Vista (RTM - 6000) on your PC is non-genuine, and flagged that way because it is using a BETA (not RTM) Product Key/Product ID (as noted by the Diagnostics data pulled from your PC via the Diagnostics tool).

     

    RTM builds of WIndows Vista do NOT take Beta (RC1/RC2/Beta2/Beta1, etc) product keys without heavy modification to the system integrity and the Product Activation protocols on Windows Vista. This modification (as Carey notes above) is dubbed "Frankenbuild" by our internal team.

     

    I'm not sure where you may have recieved these modified bits to have the installation accept the non-RTM product key/productID - where did you get this file from?.

     

    If you indeed have access to the RTM MSDN/Business release, you can purchase an RTM Product Key from the same MSDN/Open License portal. No matter what, you will have to reinstall the operating system, however. We cannot support systems modified so heavily.

     

    In addition, your copy of Office is non-genuine - where are you recieving these bits from? I suggest formatting your PC to go back to a genuine copy of XP and Office.

     

    -phil

    Tuesday, December 26, 2006 8:31 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Monday, December 25, 2006 3:33 PM
    Moderator
  • The resultsI received are as follows (is this the correct place to post this to get a troubleshooting specialist to analyse and recommend a solution?)

     

    Diagnostic Report (1.5.0723.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Detailed Status: 0x0

    Windows Product Key: *****-*****-34H9T-DVBJQ-GX62X

    Windows Product Key Hash: WSFXI1W2D4mwfnLSxc8Hity7GP8=

    Windows Product ID: 89580-140-4677997-70151

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.0.6000.2.00010100.0.0.001

    ID: 93f45ad1-0ff5-425f-ac4c-e9ea509ea292

    Is Admin: No

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.5.723.1

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Ultimate

    Architecture: 0x00000000

    Build lab: 6000.vista_rtm.061101-2205

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    OGA Version: Registered, 1.6.18.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>93f45ad1-0ff5-425f-ac4c-e9ea509ea292</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-GX62X</PKey><PID>89580-140-4677997-70151</PID><PIDType>5</PIDType><SID>S-1-5-21-1377701069-4278278180-769951950</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 3620</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.01     </Version><SMBIOSVersion major="2" minor="31"/><Date>20051215000000.000000+000</Date></BIOS><HWID>CC333507018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>                <Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65285</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, December 26, 2006 3:21 AM
  • Did you use a Vista beta product key with the released version (RTM) of Vista?
    Tuesday, December 26, 2006 3:30 AM
    Moderator
  •   This is the remail I got from Microsoft giving me the Product Key (I have changed some of the numbers in the Product Key with ***

     


    From: service@microsoft.com <service@microsoft.com>
    Date: Nov 20, 2006 7:46 AM
    Subject: Microsoft Windows Vista Product Key
    To: XXXX

    **********************************
    Please keep this e-mail for your records.
    **********************************

    Thank you for your interest in Microsoft Windows Vista. Your Product Key is included at the bottom of this message. You may install up to 10 PCs using the same Product Key.

    To help answer questions you may have related to installation and use, we have created newsgroups for Windows Vista. To join or read postings in these newsgroups please visit http://windowshelp.microsoft.com.

    For the latest information on Windows Vista, please visit http://go.microsoft.com/fwlink/?LinkID=65938.

    Thank You,
    Microsoft

    Product Key:
    TG***-H8***-34***-DV***-GX***

    Tuesday, December 26, 2006 3:51 AM
  • It appears you were issued a product key for the beta version of Vista and not the final, released version.
    Tuesday, December 26, 2006 4:00 AM
    Moderator
  • I don't think this can be  correct The Product Key couldn't have changed midstream to a beta key.

     My version is of Vista is a final full version and the Key worked fine. As mentioned in my 1st post the message that Windows sends that   I don't have the genuine windows is new and never appeared in the last several months since I installed Vista

    Tuesday, December 26, 2006 4:31 AM
  • The current installation of Windows Vista (RTM - 6000) on your PC is non-genuine, and flagged that way because it is using a BETA (not RTM) Product Key/Product ID (as noted by the Diagnostics data pulled from your PC via the Diagnostics tool).

     

    RTM builds of WIndows Vista do NOT take Beta (RC1/RC2/Beta2/Beta1, etc) product keys without heavy modification to the system integrity and the Product Activation protocols on Windows Vista. This modification (as Carey notes above) is dubbed "Frankenbuild" by our internal team.

     

    I'm not sure where you may have recieved these modified bits to have the installation accept the non-RTM product key/productID - where did you get this file from?.

     

    If you indeed have access to the RTM MSDN/Business release, you can purchase an RTM Product Key from the same MSDN/Open License portal. No matter what, you will have to reinstall the operating system, however. We cannot support systems modified so heavily.

     

    In addition, your copy of Office is non-genuine - where are you recieving these bits from? I suggest formatting your PC to go back to a genuine copy of XP and Office.

     

    -phil

    Tuesday, December 26, 2006 8:31 PM