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Win 7 Ultimate - 7601 - 0xC004F063 - MGA Diag RRS feed

  • Question

  • I recently purchased a used laptop. It came pre-activated. I ran windows update the system page showed the windows genuine logo. I bought an SSD for it and ran a fresh install onto the new drive. I ran windows update and everything seemed fine.

    When I ran the activation (one month after the install... I wasn't sure if I wanted to keep the ssd in my laptop or move the ssd over to the desktop and keep the old lappy hard drive), I received the following activation error: 0xC004F063. 

    Here's what I got from the MGA diagnostic tool linked from a few threads in this forum:

    What did I botch?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {5B878746-3D9A-40E5-8F93-580835D5B26E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\David\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: {5B878746-3D9A-40E5-8F93-580835D5B26E}1.9.0027.06.1.7601.2.00010100.1.0.001x64*****-*****-*****-*****-2C9T300426-OEM-8992662-000102S-1-5-21-2966581274-1392042803-3887155692Gateway                         MD7818U                         Phoenix Technologies LTD99.06   20081201000000.000000+000096E3507018400F804090409Eastern Standard Time(GMT-05:00)03GATEWASYSTEM  109  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7601.0000-0082012
    Installation ID: 015573378464848496236974205332714101667453048002763450
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 1/8/2012 12:33:22 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:6:2011 20:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEA6GGAdgIAen+iNVA9xDbwI5iW1F/Kus6vRso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			GATEWA		SYSTEM  
      FACP			GATEWA		SYSTEM  
      HPET			GATEWA		SYSTEM  
      BOOT			GATEWA		SYSTEM  
      MCFG			GATEWA		SYSTEM  
      SLIC			GATEWA		SYSTEM  
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm
    
    Sunday, January 8, 2012 5:45 PM

Answers

  • "Ultimadj" wrote in message news:e8498036-1eaf-4990-b8c6-f742fb143307...

    I recently purchased a used laptop. It came pre-activated. I ran windows update the system page showed the windows genuine logo. I bought an SSD for it and ran a fresh install onto the new drive. I ran windows update and everything seemed fine.

    When I ran the activation (one month after the install... I wasn't sure if I wanted to keep the ssd in my laptop or move the ssd over to the desktop and keep the old lappy hard drive), I received the following activation error: 0xC004F063.

    Here's what I got from the MGA diagnostic tool linked from a few threads in this forum:

    What did I botch?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    
    Other data—>
    
    Gateway                         MD7818U                         
    Phoenix Technologies LTD99.06   20081201000000
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 2C9T3
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 1/8/2012 12:33:22 PM
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    ]
    Your computer was manufactured in 2008 – well before Windows 7 was released.
    It cannot possibly support an OEM_SLP installation of Windows 7 – but the Key in use here is an OEM_SLP one from a Hewlett Packard PC anyhow – so could not possibly activate in a Gateway computer.
     
    For which version and edition of Windows is this computer licensed, according to the COA sticker on the case??
    You need to contact Gateway and see if they can send you a set of recovery disks for the original OS.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 6:00 PM
    Moderator
  • There are two types of OEM licenses. Royalty OEM SLP licenses as explained above.

    The other is an OEM system builders license which Newegg is selling. It is intended for system builders who are selling computers to a third party.

     

    See here:

    http://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/licensing_for_hobbyists.aspx

     

    I do not recommend OEM licenses due to the restrictions on them, most importantly it is not transferable. So if your motherboard fails you have a big issue. There are strict conditions on motherboard replacement with OEM. A retail version is easily transferable.


    • Edited by george1009Editor Sunday, January 8, 2012 6:27 PM
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 6:27 PM
    Answerer
  • "Ultimadj" wrote in message news:31023ae2-4f1f-4478-b696-f7e4033cb1df...

    Oh, neat! Thanks for the insight, guys! I'm going to buy a new copy of windows for this computer.

    I have 2 other computers running older operating systems (one is XP, one is Vista).
    If I buy: http://www.amazon.com/Microsoft-Windows-Premium-Upgrade-Family/dp/B002MV2MG0/ref=sr_1_4?ie=UTF8&qid=1326048991&sr=8-4 (Home Premium 7, 3-User Pack)

    Will I be able to install windows to my mixed-up OEM laptop as well as upgrade the other two? Mainly, I'm worried that the upgrade media won't be able to perform a clean installation, or that this OEM SLP thing will interfere.

    Would I have to install Vista to my mixed-up lappy (using the key from the sticker on the laptop), then upgrade to windows 7 home premium?

    Thanks for the help!

    So long as the machines have valid OEM or other Full Windows Licenses they all qualify for the Upgrade.in such cases – see here.
    You can clean install Win 7

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 7:12 PM
    Moderator

All replies

  • "Ultimadj" wrote in message news:e8498036-1eaf-4990-b8c6-f742fb143307...

    I recently purchased a used laptop. It came pre-activated. I ran windows update the system page showed the windows genuine logo. I bought an SSD for it and ran a fresh install onto the new drive. I ran windows update and everything seemed fine.

    When I ran the activation (one month after the install... I wasn't sure if I wanted to keep the ssd in my laptop or move the ssd over to the desktop and keep the old lappy hard drive), I received the following activation error: 0xC004F063.

    Here's what I got from the MGA diagnostic tool linked from a few threads in this forum:

    What did I botch?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    
    Other data—>
    
    Gateway                         MD7818U                         
    Phoenix Technologies LTD99.06   20081201000000
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 2C9T3
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 4
    Trusted time: 1/8/2012 12:33:22 PM
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    ]
    Your computer was manufactured in 2008 – well before Windows 7 was released.
    It cannot possibly support an OEM_SLP installation of Windows 7 – but the Key in use here is an OEM_SLP one from a Hewlett Packard PC anyhow – so could not possibly activate in a Gateway computer.
     
    For which version and edition of Windows is this computer licensed, according to the COA sticker on the case??
    You need to contact Gateway and see if they can send you a set of recovery disks for the original OS.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 6:00 PM
    Moderator
  • Your windows is not genuine. 

    You have a Hewlett Packard OEM SLP key on a gateway computer. An OEM SLP key has to be installed at the factory at the time of manfacture. Your bios date 12/1/2008 is before the release of windows 7. You have a vista marker in your bios. 

    You will have to purchase a genuine windows or revert to the windows your computer came with.

    Additional info:

     

    )   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    Sunday, January 8, 2012 6:02 PM
    Answerer
  • Thanks for the explanation. :)

    The original windows sticker on the computer is for Vista.

    Just to verify, are you telling me that I would not be able to purchase an item like this: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116997 (Win 7 x64 Ultimate OEM) and install it to a computer that I assembled? (Or in this case, the seller would not have been able to purchase an oem copy of windows to install to the laptop he sold me?)

    I was under the impression that the OEM license simply meant that microsoft wouldn't be liable for support. :P

    Any insight will be greatly appreciated!

     

    Sunday, January 8, 2012 6:12 PM
  • There are two types of OEM licenses. Royalty OEM SLP licenses as explained above.

    The other is an OEM system builders license which Newegg is selling. It is intended for system builders who are selling computers to a third party.

     

    See here:

    http://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/licensing_for_hobbyists.aspx

     

    I do not recommend OEM licenses due to the restrictions on them, most importantly it is not transferable. So if your motherboard fails you have a big issue. There are strict conditions on motherboard replacement with OEM. A retail version is easily transferable.


    • Edited by george1009Editor Sunday, January 8, 2012 6:27 PM
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 6:27 PM
    Answerer
  • Correct.  The item you linked is an OEM System Builder copy.  The System Builder license prohibits use by an end user.  The SB license only permits the purchaser to install the software on a computer for sale to a third party.  You can read this on the Details tab for the item. 

    Use of this OEM System Builder Channel software is subject to the terms of the Microsoft OEM System Builder License. This software is intended for pre-installation on a new personal computer for resale. 

    The SB license itself states:

    2.  Authorized Distribution and Acceptance. To distribute the Software or Hardware in this Pack, you must be a System Builder and accept this license. “System Builder” means an original equipment manufacturer, an assembler, a refurbisher, or a software

    pre-installer that sells the Customer System(s) to a third party.

    You need to purchase a full license copy, such as:

    http://www.newegg.com/Product/Product.aspx?Item=N82E16832116718

    However, Professional is a better buy than Ultimate unless you need Bitlocker or multilingual interface support.  Ultimate is not scheduled for extended support after mainstream support ends.  Professional is scheduled for an additional five years support after mainstream support ends and is cheaper.

     

     


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Sunday, January 8, 2012 6:29 PM
    Answerer
  • Oh, neat! Thanks for the insight, guys! I'm going to buy a new copy of windows for this computer.

    I have 2 other computers running older operating systems (one is XP, one is Vista). 
    If I buy: http://www.amazon.com/Microsoft-Windows-Premium-Upgrade-Family/dp/B002MV2MG0/ref=sr_1_4?ie=UTF8&qid=1326048991&sr=8-4 (Home Premium 7, 3-User Pack)

    Will I be able to install windows to my mixed-up OEM laptop as well as upgrade the other two? Mainly, I'm worried that the upgrade media won't be able to perform a clean installation, or that this OEM SLP thing will interfere.

    Would I have to install Vista to my mixed-up lappy (using the key from the sticker on the laptop), then upgrade to windows 7 home premium?

    Thanks for the help!

    Sunday, January 8, 2012 7:08 PM
  • "Ultimadj" wrote in message news:31023ae2-4f1f-4478-b696-f7e4033cb1df...

    Oh, neat! Thanks for the insight, guys! I'm going to buy a new copy of windows for this computer.

    I have 2 other computers running older operating systems (one is XP, one is Vista).
    If I buy: http://www.amazon.com/Microsoft-Windows-Premium-Upgrade-Family/dp/B002MV2MG0/ref=sr_1_4?ie=UTF8&qid=1326048991&sr=8-4 (Home Premium 7, 3-User Pack)

    Will I be able to install windows to my mixed-up OEM laptop as well as upgrade the other two? Mainly, I'm worried that the upgrade media won't be able to perform a clean installation, or that this OEM SLP thing will interfere.

    Would I have to install Vista to my mixed-up lappy (using the key from the sticker on the laptop), then upgrade to windows 7 home premium?

    Thanks for the help!

    So long as the machines have valid OEM or other Full Windows Licenses they all qualify for the Upgrade.in such cases – see here.
    You can clean install Win 7

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Ultimadj Sunday, January 8, 2012 7:42 PM
    Sunday, January 8, 2012 7:12 PM
    Moderator
  • Perfect! I'm ready to roll. Thanks all!
    Sunday, January 8, 2012 7:41 PM
  • "Ultimadj" wrote in message news:f5654250-970d-46dd-8448-58897c593bdb...
    Perfect! I'm ready to roll. Thanks all!
     
    You’re welcome – good luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 8, 2012 7:44 PM
    Moderator