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Add write in products to a Order RRS feed

  • Question

  • Hi,

    I have searched but failed to find any topic about the matter of creating new products in an order. The problem for me here is that when our sales team make a Quote they might use one price. But when the quote is Won at the customer and got converted to a Order the prices might change. But then its to late.

    So is it possible to change in the products that has been added, or add new ones. Or do i really have to change the price in the price catalog each time our sales team gives discount on a product?
    Wednesday, August 26, 2009 8:09 AM

Answers

  • One way to handle this is to ask your Sales team or whoever generates quotes, to first revise the quote, open the product record that was discounted, select the override price button, and enter the discounted price.  Another option is to just apply the discount to the revised quote and activate it if you don't need to track the discount at the product level.  Once the changes are complete, the user should activate the quote and then you can convert the Quote to an Order.  This will ensure that the Quote and Order contain accurate information. 

    If you only want to track the discounted product at the Order level, then before you close or Submit the Order, open the discounted product line on the Order record, select override price and make the change at the Order Product.


    Best Regards, Donna
    Wednesday, August 26, 2009 6:54 PM

All replies

  • Did you mind do anything with Price Lists? i dont know if it possible.
    Wednesday, August 26, 2009 11:42 AM
  • One way to handle this is to ask your Sales team or whoever generates quotes, to first revise the quote, open the product record that was discounted, select the override price button, and enter the discounted price.  Another option is to just apply the discount to the revised quote and activate it if you don't need to track the discount at the product level.  Once the changes are complete, the user should activate the quote and then you can convert the Quote to an Order.  This will ensure that the Quote and Order contain accurate information. 

    If you only want to track the discounted product at the Order level, then before you close or Submit the Order, open the discounted product line on the Order record, select override price and make the change at the Order Product.


    Best Regards, Donna
    Wednesday, August 26, 2009 6:54 PM