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CRM Outlook Client and http status 403 error RRS feed

  • Question

  • We recently upgraded our CRM 4.0 On Premise site to IFD and are using a publicly trusted certificate.  I un-installed and then re-installed the Outlook Client with Offline access.  I started using the Configuration Wizard and entered the Intranet URL and External Web Address.  When I clicked on Next, I received the error "The request failed with HTTP status 403: Forbidden".


    Sheryl Waxman
    Wednesday, December 8, 2010 10:39 PM

Answers

  • This problem was resolved by selecting Online Provider in the Outlook Wizard and downloading the code from our https site. 

    Thanks, Sheryl


    Sheryl Waxman
    • Marked as answer by Sheryl Waxman Monday, December 20, 2010 6:16 PM
    Monday, December 20, 2010 6:16 PM

All replies

  • Hello Sheryl.

    And can you access it via Internet Explorer? Both access works?

     

    Regards,


    Francisco Ceia
    Monday, December 20, 2010 5:26 PM
  • This problem was resolved by selecting Online Provider in the Outlook Wizard and downloading the code from our https site. 

    Thanks, Sheryl


    Sheryl Waxman
    • Marked as answer by Sheryl Waxman Monday, December 20, 2010 6:16 PM
    Monday, December 20, 2010 6:16 PM
  • Hi Sheryl,

     

    Can you provide me a step by step on how you downloaded the code from your https site?

     

    Rgds

    Donald Ambrose

    Tuesday, April 19, 2011 10:10 AM
  • Hi Donald,

    After installing the CRM 4.0 client, I launched the Outlook Wizard.  As you navigate through the screens, you will be presented with 2 options for connecting to CRM.  I selected connecting through an Online Provider and then put in the URL for our own CRM site, accessible through HTTPS.  We have 2 URLs for CRM, one internal and one through HTTPS.  You will need to know your URL address.


    Sheryl Waxman
    Tuesday, April 19, 2011 1:37 PM