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Window 7 RRS feed

  • Question

  • I could not boot my windows 7 so i reinstalled it new again but didn't have a product key...Will i have to buy a new version of windows 7 professional or can i buy a new product key

    Friday, December 17, 2010 11:42 AM

Answers

  • Hello Sincere54,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 6:22 PM
    Friday, December 17, 2010 2:28 PM

All replies

  • Hello Sincere54,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 6:22 PM
    Friday, December 17, 2010 2:28 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, December 21, 2010 6:22 PM