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Adding Display Name configuration may take down outbound calling RRS feed

  • Question

  • All,

    Following the article below I configured display name use for OCS. http://support.microsoft.com/kb/972721/

    After a bit of testing I found this broke outbound calling in my OCS environment. I would receive this error on my audio codes gateway:

    Abnormal Disconnect cause:50#GWAPP_REQUESTED_FAC_NOT_SUBSCRIBED

    After comparing logs of completed and failed calls I found that the "Display" field was the only difference. I called the telco and they verified they cannot accept anything in that field and will fail a call if it is populated. This telco was Cincinnati Bell in case anyone else has to work with them.

    Just wanted to give a heads up to everyone, I know its not an OCS issue in particular, but it is something we should be aware of.

    -kp

    Kevin Peters MCSE/MCSA/MCTS/CCNA/Security+ blog: www.ocsguy.com
    Tuesday, August 11, 2009 12:32 PM

Answers

  • Replying and marking as answer since I wasn't able to post as an FYI.

    -kp
    Kevin Peters MCSE/MCSA/MCTS/CCNA/Security+ blog: www.ocsguy.com
    • Marked as answer by Kevin Peters Tuesday, August 11, 2009 12:33 PM
    Tuesday, August 11, 2009 12:33 PM