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Import file too large to upload!

Question
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Hi,
I'm trying to import an Excel sheet to update Accounts but I'm getting the error: 'The import file is too large to upload'.
How can I solve this issue?
I'm using CRM 2011.
Thank you!
Wednesday, March 14, 2012 9:09 AM
Answers
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Spliting the file should update only the rows included in the file.
When using the re-import feature CRM will add some additional column to the export file. These columns contain the guid of the record and some additional information, by default these columns are hidden. When deleting rows be sure to delete the entire row not just the values.
To view these columns select the entire sheet (click on the box in the left top corner of the cells), right click on the first column (D) and choose unhide. Ensure that when you delete a row you also include the first columns.An alternate way of spliting the file is:
- Open the file
- Create a new (empty) excel file
- From the source file Select the entire first row (click on the '1')
- Copy past this row to the empty file
- From the source file select a set of rows to import (e.g. start with 2-5000)
- Copy and past these rows to the new file
- Save the file as "XML Spreadsheet 2003 (*.xml)"
If the file is less than 8Mb you can copy additional rows.
When copying the rows the first column will contain a guid, the second a 'random' set of characters and the third a date followed by your data. Ensure that the first three columns are copied and not modified (this is the reason why they are hidden).
Patrick Verbeeten
www.patrickverbeeten.com
www.wavextend.com- Marked as answer by ms_crm Wednesday, March 14, 2012 3:12 PM
Wednesday, March 14, 2012 10:09 AM
All replies
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Import files cannot be larger than 8MB.
You can reduce the file size in two ways:- Zip the xml file, this should bring down the size by quite a bit.
- Split the file into multiple files. When doing this do include the header row in each file.
Patrick Verbeeten
www.patrickverbeeten.com
www.wavextend.com- Proposed as answer by D kay Wednesday, March 14, 2012 9:42 AM
Wednesday, March 14, 2012 9:23 AM -
Hi,
Thank you for your reply.
1- When I try to import the zip file, I get 'Unip Error' saying that the file exceeds the size limit.
2- I'm having a huge problem because I split. I ticked 'Make available for re-importing' then split the file by deleting rows from initial file.
After the import the records which were deleted got updated with empty values; I try to update them again, it says that the CRM records has been updated after the export was done. So I'm stuck now :S
What do u suggest to do?
I still have my initial file I exported.
Wednesday, March 14, 2012 9:55 AM -
Spliting the file should update only the rows included in the file.
When using the re-import feature CRM will add some additional column to the export file. These columns contain the guid of the record and some additional information, by default these columns are hidden. When deleting rows be sure to delete the entire row not just the values.
To view these columns select the entire sheet (click on the box in the left top corner of the cells), right click on the first column (D) and choose unhide. Ensure that when you delete a row you also include the first columns.An alternate way of spliting the file is:
- Open the file
- Create a new (empty) excel file
- From the source file Select the entire first row (click on the '1')
- Copy past this row to the empty file
- From the source file select a set of rows to import (e.g. start with 2-5000)
- Copy and past these rows to the new file
- Save the file as "XML Spreadsheet 2003 (*.xml)"
If the file is less than 8Mb you can copy additional rows.
When copying the rows the first column will contain a guid, the second a 'random' set of characters and the third a date followed by your data. Ensure that the first three columns are copied and not modified (this is the reason why they are hidden).
Patrick Verbeeten
www.patrickverbeeten.com
www.wavextend.com- Marked as answer by ms_crm Wednesday, March 14, 2012 3:12 PM
Wednesday, March 14, 2012 10:09 AM -
Thank you!
If I want to make copies of the file and each time choosing a part of the records, the trick is to delete the other rows from the beginning of the row?
That's it?
Wednesday, March 14, 2012 2:36 PM -
Yes, if you remove the row including columns A-C it will work as you expect.
Patrick Verbeeten
www.patrickverbeeten.com
www.wavextend.comWednesday, March 14, 2012 2:37 PM -
And I can create a temporary Advanced find view and add to it just the fields I need?
Ex: Account Name, Phone number
It doesn't have to be a system view, right?
Wednesday, March 14, 2012 3:06 PM -
Yes, using advanced find is the easiest approach to export an excel sheet for (re-) import.
Patrick Verbeeten
www.patrickverbeeten.com
www.wavextend.comWednesday, March 14, 2012 3:08 PM -
Thank you!Wednesday, March 14, 2012 3:12 PM