locked
fake windows xp RRS feed

  • Question

  • hi if anyone can help me it would be great
    i recently unknowingly bought a copy of windows xp as it was cheap £30 i thought cool ive got a bargain
    but a couple of weeks later i had problems with my internet,so i phoned microsoft and they said i have purchased an illegal copy of windows xp
    i still have the illegal copy on my computer as i can not afford a new licensed copy from microsoft
    my internet connection keeps going off every 30 minutes or so
    is this because i have an illegal copy???
    if anyone can answer this question i would be greatful
    ps.how can i tell illegal copies from fake
    thanks
    chun11
    Wednesday, August 2, 2006 4:36 PM

Answers

All replies

  • Please visit: http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Wednesday, August 2, 2006 4:44 PM
    Moderator
  • Why would anyone work for Microsoft for free?
    Thursday, August 3, 2006 2:34 AM
  • I don't work for Microsoft so I don't work for Microsoft for free.  However, I enjoy helping others, in my spare time, "for free".
    Thursday, August 3, 2006 2:42 AM
    Moderator
  •  chun11 wrote:
    hi if anyone can help me it would be great
    i recently unknowingly bought a copy of windows xp as it was cheap £30 i thought cool ive got a bargain
    but a couple of weeks later i had problems with my internet,so i phoned microsoft and they said i have purchased an illegal copy of windows xp
    i still have the illegal copy on my computer as i can not afford a new licensed copy from microsoft
    my internet connection keeps going off every 30 minutes or so
    is this because i have an illegal copy???
    if anyone can answer this question i would be greatful
    ps.how can i tell illegal copies from fake
    thanks
    chun11
    Saturday, August 5, 2006 12:09 PM
  • In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on which will provide information on how to acquire a WGA Kit.

    Is your copy of Windows genuine?

    http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx  

     

    Saturday, August 5, 2006 2:18 PM
    Moderator
  • Saeed,

    Did that resolve your issue?

    Monday, August 7, 2006 2:03 PM