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Windows 7 build 7600: non-genuine issue

Question
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Like everyone else, my computer told me my copy of windows 7 isn't genuine. After consulting the other threads, I tried activating it by re-typing my product key. However, I received a message that said: Error code 0x8007232b - DNS name does not exist. I haven't found a solution for this on other threads. Also, the Windows activation box does not even offer phone activation! What do I do?
Keerthana
Saturday, October 8, 2011 10:54 AM
Answers
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"Keerthana13" wrote in message news:3cf3f39a-7607-4dbd-8e9f-8833337f1fd7...
Alright, here's the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85428
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Other data-->
SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 3
Trusted time: 10/9/2011 4:47:31 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
As I thought – the License is a KMS license, sold only in bulk to organisations for use on their own machines – and requires a special server owned by that organisation for activation purposes. It also requires that the PC has a valid SLIC table in the BIOS which effectively proves that the machine already has a license for Windows (all Volume Licenses are Upgrade licenses).Your machine does not have such a SLIC table, so could not use a KMS license, even if you could otherwise do so.Your installation of Office is also non-genuine, as it is using a Blocked Volume License Key – one which has been abused or reported stolen (or expired).If you bought this copy of Windows, you need to claim a refund from wherever you purchased it, or report them for piracy.If you are a member of an organisation entitled to use KMS licenses, contact your System Admin – they will have to issue you with a MAK Key instead.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:26 PM
Sunday, October 9, 2011 11:48 AMModerator
All replies
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"Keerthana13" wrote in message news:e91a3b93-3f3f-49c9-a816-1d57637cd10d...
Like everyone else, my computer told me my copy of windows 7 isn't genuine. After consulting the other threads, I tried activating it by re-typing my product key. However, I received a message that said: Error code 0x8007232b - DNS name does not exist. I haven't found a solution for this on other threads. Also, the Windows activation box does not even offer phone activation! What do I do?
Keerthana
This sounds like a KMS Key.To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, please
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, October 8, 2011 11:34 AMModerator -
Alright, here's the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85428
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {3F5F5110-9889-49FE-AF74-74E9F42D056F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.101026-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Keerthana\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3F5F5110-9889-49FE-AF74-74E9F42D056F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85428</PID><PIDType>1</PIDType><SID>S-1-5-21-3447173700-2302352483-4294536295</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS><HWID>8EB83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65993</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7600.0000-2812011
Installation ID: 005855574910745710462843287581421130895496869610253435
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 3
Trusted time: 10/9/2011 4:47:31 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:26:2011 20:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GFy3TzoqnYG6PK/TDZ+typeRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
TAMG GBT GBT B0
SSDT PmRef CpuPm
Sunday, October 9, 2011 11:19 AM -
"Keerthana13" wrote in message news:3cf3f39a-7607-4dbd-8e9f-8833337f1fd7...
Alright, here's the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85428
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Other data-->
SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 3
Trusted time: 10/9/2011 4:47:31 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
As I thought – the License is a KMS license, sold only in bulk to organisations for use on their own machines – and requires a special server owned by that organisation for activation purposes. It also requires that the PC has a valid SLIC table in the BIOS which effectively proves that the machine already has a license for Windows (all Volume Licenses are Upgrade licenses).Your machine does not have such a SLIC table, so could not use a KMS license, even if you could otherwise do so.Your installation of Office is also non-genuine, as it is using a Blocked Volume License Key – one which has been abused or reported stolen (or expired).If you bought this copy of Windows, you need to claim a refund from wherever you purchased it, or report them for piracy.If you are a member of an organisation entitled to use KMS licenses, contact your System Admin – they will have to issue you with a MAK Key instead.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:26 PM
Sunday, October 9, 2011 11:48 AMModerator -
There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.
Gigabyte G41MT-S2P BIOS - You might consider to update to it.
Sunday, October 9, 2011 12:17 PM -
"tb19" wrote in message news:02d30d08-c99b-4e4c-bbda-37cd8d209ea0...
There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.
Gigabyte G41MT-S2P BIOS - You might consider to update to it.
(that won’t make any difference to any of the current issues with genuine-ness)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 9, 2011 12:54 PMModerator -
(that won’t make any difference to any of the current issues with genuine-ness)
Yeah I know. I was just pointing it out. :)
Noel, I see you're a member of SF now. :D
Sunday, October 9, 2011 1:06 PM -
"tb19" wrote in message news:94454fa9-a569-4700-b2b1-5ae6e53ea605...(that won’t make any difference to any of the current issues with genuine-ness)
Yeah I know. I was just pointing it out. :)
Noel, I see you're a member of SF now. :D
Yeah – already blotted my copybook there by telling one of the residents how much/little he knew about MGADiag reports. <eg>
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 9, 2011 1:17 PMModerator -
There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.
Gigabyte G41MT-S2P BIOS - You might consider to update to it.
A type 1 license does not require an "up-to-date" SLIC table. It just requires there be one. Also, I never suggest a BIOS update unless I know that the list of issues addressed by the update includes symptoms described by the user. I'm not a fan of BIOS updates due to a couple of dramatically bad experiences. YMMV
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, October 9, 2011 1:55 PMAnswerer -
I'm not a fan of BIOS updates due to a couple of dramatically bad experiences. YMMV
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
TWO expensive doorstops, huh? - most people are happy after the first :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 9, 2011 2:02 PMModerator -
Oh yeah!
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, October 9, 2011 2:57 PMAnswerer