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Windows 7 build 7600: non-genuine issue RRS feed

  • Question

  • Like everyone else, my computer told me my copy of windows 7 isn't genuine. After consulting the other threads, I tried activating it by re-typing my product key. However, I received a message that said: Error code 0x8007232b - DNS name does not exist. I haven't found a solution for this on other threads. Also, the Windows activation box does not even offer phone activation! What do I do? 

     

    Keerthana

    Saturday, October 8, 2011 10:54 AM

Answers

  • "Keerthana13" wrote in message news:3cf3f39a-7607-4dbd-8e9f-8833337f1fd7...

    Alright, here's the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4

    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=

    Windows Product ID: 00371-868-0000007-85428

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

     

    Other data-->

    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

    Partial Product Key: GPDD4

    License Status: Notification

    Notification Reason: 0xC004F056.

    Remaining Windows rearm count: 3

    Trusted time: 10/9/2011 4:47:31 PM

    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

     

     
    As I thought – the License is a KMS license, sold only in bulk to organisations for use on their own machines – and requires a special server owned by that organisation for activation purposes. It also requires that the PC has a valid SLIC table in the BIOS which effectively proves that the machine already has a license for Windows (all Volume Licenses are Upgrade licenses).
    Your machine does not have such a SLIC table, so could not use a KMS license, even if you could otherwise do so.
    Your installation of Office is also non-genuine, as it is using a Blocked Volume License Key – one which has been abused or reported stolen (or expired).
     
    If you bought this copy of Windows, you need to claim a refund from wherever you purchased it, or report them for piracy.
    If you are a member of an organisation entitled to use KMS licenses, contact your System Admin – they will have to issue you with a MAK Key instead.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:26 PM
    Sunday, October 9, 2011 11:48 AM
    Moderator

All replies

  • "Keerthana13" wrote in message news:e91a3b93-3f3f-49c9-a816-1d57637cd10d...

    Like everyone else, my computer told me my copy of windows 7 isn't genuine. After consulting the other threads, I tried activating it by re-typing my product key. However, I received a message that said: Error code 0x8007232b - DNS name does not exist. I haven't found a solution for this on other threads. Also, the Windows activation box does not even offer phone activation! What do I do?

     

    Keerthana

     
    This sounds like a KMS Key.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 8, 2011 11:34 AM
    Moderator
  • Alright, here's the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4

    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=

    Windows Product ID: 00371-868-0000007-85428

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {3F5F5110-9889-49FE-AF74-74E9F42D056F}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Keerthana\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{3F5F5110-9889-49FE-AF74-74E9F42D056F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85428</PID><PIDType>1</PIDType><SID>S-1-5-21-3447173700-2302352483-4294536295</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS><HWID>8EB83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65993</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-868-000000-03-1033-7600.0000-2812011

    Installation ID: 005855574910745710462843287581421130895496869610253435

    Partial Product Key: GPDD4

    License Status: Notification

    Notification Reason: 0xC004F056.

    Remaining Windows rearm count: 3

    Trusted time: 10/9/2011 4:47:31 PM

    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:26:2011 20:40

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEA6GFy3TzoqnYG6PK/TDZ+typeRso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC GBT   GBTUACPI

      FACP GBT   GBTUACPI

      HPET GBT   GBTUACPI

      MCFG GBT   GBTUACPI

      TAMG GBT   GBT   B0

      SSDT PmRef CpuPm

     

     

    Sunday, October 9, 2011 11:19 AM
  • "Keerthana13" wrote in message news:3cf3f39a-7607-4dbd-8e9f-8833337f1fd7...

    Alright, here's the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4

    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=

    Windows Product ID: 00371-868-0000007-85428

    Windows Product ID Type: 1

    Windows License Type: KMS Client

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

     

    Other data-->

    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G41MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20101231000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

    Partial Product Key: GPDD4

    License Status: Notification

    Notification Reason: 0xC004F056.

    Remaining Windows rearm count: 3

    Trusted time: 10/9/2011 4:47:31 PM

    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

     

     
    As I thought – the License is a KMS license, sold only in bulk to organisations for use on their own machines – and requires a special server owned by that organisation for activation purposes. It also requires that the PC has a valid SLIC table in the BIOS which effectively proves that the machine already has a license for Windows (all Volume Licenses are Upgrade licenses).
    Your machine does not have such a SLIC table, so could not use a KMS license, even if you could otherwise do so.
    Your installation of Office is also non-genuine, as it is using a Blocked Volume License Key – one which has been abused or reported stolen (or expired).
     
    If you bought this copy of Windows, you need to claim a refund from wherever you purchased it, or report them for piracy.
    If you are a member of an organisation entitled to use KMS licenses, contact your System Admin – they will have to issue you with a MAK Key instead.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:26 PM
    Sunday, October 9, 2011 11:48 AM
    Moderator
  • There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.

    Gigabyte G41MT-S2P BIOS - You might consider to update to it.

    Sunday, October 9, 2011 12:17 PM
  • "tb19" wrote in message news:02d30d08-c99b-4e4c-bbda-37cd8d209ea0...

    There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.

    Gigabyte G41MT-S2P BIOS - You might consider to update to it.

    (that won’t make any difference to any of the current issues with genuine-ness)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 9, 2011 12:54 PM
    Moderator
  • (that won’t make any difference to any of the current issues with genuine-ness)

          Yeah I know. I was just pointing it out. :)

          Noel, I see you're a member of SF now. :D

    Sunday, October 9, 2011 1:06 PM
  • "tb19" wrote in message news:94454fa9-a569-4700-b2b1-5ae6e53ea605...
    (that won’t make any difference to any of the current issues with genuine-ness)

          Yeah I know. I was just pointing it out. :)

          Noel, I see you're a member of SF now. :D

    Yeah – already blotted my copybook there by telling one of the residents how much/little he knew about MGADiag reports. <eg>

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 9, 2011 1:17 PM
    Moderator
  • There is also a more up to date BIOS update for your system. Your BIOS version is F1 the latest is F3.

    Gigabyte G41MT-S2P BIOS - You might consider to update to it.


    A type 1 license does not require an "up-to-date" SLIC table. It just requires there be one. Also, I never suggest a BIOS update unless I know that the list of issues addressed by the update includes symptoms described by the user. I'm not a fan of BIOS updates due to a couple of dramatically bad experiences. YMMV


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, October 9, 2011 1:55 PM
    Answerer
  •  I'm not a fan of BIOS updates due to a couple of dramatically bad experiences. YMMV


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    TWO expensive doorstops, huh? - most people are happy after the first :)
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 9, 2011 2:02 PM
    Moderator
  • Oh yeah! 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, October 9, 2011 2:57 PM
    Answerer